caribbean cruise line

5 stars
(0)
4 stars
(0)
3 stars
(0)
2 stars
(0)
1 stars
(17)
Category: Travel

Contact Information
100 W. CYPRESS CREEK ROAD, #700, Fort Lauderdale, Florida, United States

Phone number: 1- 800- 221- 8200
caribbeancl.com

caribbean cruise line Reviews

debra abdenour July 15, 2010
lousy cruise
i went on this cruise with my 78 y/o mother and sister. our memorable pictures sucked, we coundnt uase a curling iron, rooms were very small and i paid for up-grades thru out our planning. we were herded like cattle, when we used the rest room we coundnt flush toliet papper no matter what was on it, the crew was to empty trash twice a day, our room smelled of bm.room sevice we tried 4 timesw. once i was told at 5am i couldnt get anything till 6am, other time all we got was towels which they wanted you to reuse.coudnt recharge your phone, they stated water was free but unless you drank the tap water in your room it was 3.75 per bottle.food served on the upper deckhad flies in the food cheese was out there so long it was sweating, so were the other passengers, the were sweating all over the food, using their hands and putting food back once it hit the plate, coudnt get a cke to save my life. part of this fabulouse trip was we spent one night in the Ramada in Ft lauderdale, which was in a bad neighborhood.rooms stunk no room sevice there! this companny needs to be putout of business. they also charged us 36.00 tho go on a bus tour in the Bahamas, that really sucked for two hours we saw were the richest people lived there was 2. then we saw the hotel that used to be in 2004 when they were hit buy a tropical storm. then we got dumped off to shopping in what looked like the ghetto!!NASTY!!we took a cab back to our boat.we paid also 20.00 up front for tips thats 60.00 for the three of us, that was two meals and a set of towels. i think anyone that was on this cruise 6/12/10 should have all their money returned.
Experienced Cruiser April 5, 2010
Not a Scam
I don't think this is a scam I received an email not a phone call and I called them and they answered the phone promptly and were very very nice
DR. M January 27, 2010
SCAM -- sKam
First off I'm an experienced cruiser mostly with the legitimate cruise line ROYAL Caribbean Cruise Line, underscore the word ROYAL. They are for real, legitimate and ethical -- FIVE STARS FOR SALES AND SERVICE (RCCL). The outfit calling itself Caribbean Cruise Line is phony baloney with one heck of an advertising budget! I live in the Washington, DC area where during the fall, 2009 CCL ran enticing television commercials for free three day Bahamas cruises, a contest, I WON!!! WHOOPIE DOO!!! I smelled a decaying rat and I was right. But I played along! They called incessantly == Thank the good lord above for caller ID. After I received my initial call from these putzes wanting me to pay by credit card approximately $50.00 for each of two "port taxes" I didn't commit to anything and certainly not my credit card number. You shouldn't either. Anyway after that initial call I watched my caller ID - got their 800 number and listened to their pitch which was the same as reported by other consumers. They even had their flunky telemarketers, male and female, call me from their private residence numbers (BONAFIDE FLUNKIES!) all leaving the same message. It felt good knowing I was running up their phone bills! Of course, I never answered the phone. My online investigation revealed that online cruise and travel agencies don't even list CCL "cruises" and nobody ever heard of them. CCL == SCAM. AND Carmen Electra you're as despicable as these thieves for representing scammers you know nothing about. SHAME ON YOU CARMEN ELECTRA!!!
Weakntheknees October 22, 2009
Total Scam!
So this company calls my boyfriend the other day saying, "Hey! You've won a free 5 day cruise!". They don't give him any details about the cruise other than it goes to the Bahamas and that we can take the cruise from now up to 18 months. He tells them that neither he nor I have enrolled or registered to win a "free cruise" anytime soon. They tell him they will call back in 2 days. A week or so later they call him back to book the cruise (which once again they have given little information except for the fact that its in the Bahamas). They informed him that he need to only spend 50 odd dollars on the person fee (for 2 people) and that they can do that over the phone. He told them that I had his credit card and that he would be more than happy to call them back later. They said that they would call me if he would just give them my number. He is a smart guy and didn't. Of course as soon as I figured out that they asked for his credit card over the phone (which is a big NO NO anyways. Unless its a major company that you use regulary such as AT&T, Etc.) I KNEW it was a scam. I asked him to give me the number to call because he couldn't recall the name of the cruise line off the top of his head. I call the number (1-800-446-1524) and get the name of the cruise line and then hang up before I chew them out for taking people's money! Lo and behold I google the name and its a SCAM. So I figured that the LEAST I can do is spare someone the pain of getting hard earned money stolen from them while these guys go around calling people and requesting credit card info over the phone! DONT DO IT!
wisconsinsteve October 12, 2009
scam
My wife recieved this cruise voucher in the mail and it promised a $1300 value cruise package. Well it ended up being $799 plus they took $399 out of our account right away when it was supposed to be billed later. I was very upset and called the company back, they would not talk to me but only my wife about the issue and only refunded $300 of the $399 to put the "fantasy vacation" on hold. I tried numerous times to get the manager or lead person but to no avail. So now we are still out $99 and frustrated to the limit.
Jojo September 23, 2009
Scam charges
Received a Free Cruise Voucher for Caribbean Cruise Line and listened to entire pitch about the cruise and stay in Ft. Lauderdale Florida, Nassau Bahamas and stay in Orlando Florida and Las Vegas NV for the future. After saying how great that would be I was told it would all be $899.00 plus $99.00 a piece for port taxes per person I asked what happened to the FREE cruise and was told that the cruise was but the hotels and such were not. Since my husband has a kidney disease that is eventually fatal I fell for the whole thing wanting to take him on a short trip away from home but realized after spending the money on our limited income that it was a ripoff and and the $1300 voucher amount was designated to be spent exactly where they wanted it to be spent. Supposedly there is no way to get out of it, but we really can't afford this on fixed income and I feel for the usual pushy sales push wanting to do something great for my sick husband. Shame on these people!!
kjae September 11, 2009
unwanted cel phone calls
this company is calling my PREPAID cell phone 2 or 3 times a day and leaving messages on my voicemail. I have NEVER requested any calls or services from them. I demand that the calls stop or I will take legal action against this company and anyone involved in making these calls.

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