I placed an order on Dec.29, 2011 for Mirrors for my Express Van. My charge card was charged $73.80. Finally after not receiving the mirrors by February I called and cancelled the order. I was told my credit card would be credited the dollar amt. charged. As of today, April 14, 2011 it still has not been credited. We can not reach these people by phone, we have faxed a letter, mailed the same letter and have emailed them with no response.