Purchased a four piece sectional, paid in full, and was promised delivery of three of pieces within a week. The last piece was to take three weeks, to which I agreed. After waiting almost four months - and after repeated phone calls, the final piece has yet to be delivered. The store manager came up with a mulitude of reasons, but never seemed to care, nor to take positive action to get my order complete. Still waiting for the last piece. I will NEVER do business with them again, and encourage all readers of this forum to avoid Carl's Furniture. They are just another rip-off furniture company dressed in fancy clothes.

My wife and I purchased furniture from Carl's in early May 2010. The sales person made two representations which were pivotal to our decision to buy: (i) the furniture would arrive in mid-June and; (ii) if we wanted to cancel before arrival we could. It is now July 13, 2010 and we have been told (i) the furniture will arrive the last week of July (this is after being told it will be here in late June, then early July, then mid-July. Aside from that I have now been told that I cannot cancel this order because it was a special order which was the specific reason I ordered the furniture. So now I am stuck with furniture that I have not yet received, but I cannot go elsewhere because I will lose my deposit. The sales person, Irma, should be fired for such dishonesty. I have been sitting on cardboard boxes in my new house now for nearly 2 months waiting on furniture. Every other place I ordered furniture from has had it delivered in days, repeat days. I am going on nearly a quarter of a year for a brown leather couch. Again, I did not order a throne I ordered a brown leather couch. If you are reading this at home right now, you may be seated on the very same type of couch I ordered. That's how common this couch is and I Carl's has repeatedly broken promise after promise after promise. If you are looking to throw down a bunch of money as a deposit for furniture you may not receive, then go to Carl's! If you are looking to purchase furniture that you may actually receive one day then go someplace other than Carl's Furniture in Coconut Creek!