CarMax Auto Superstore

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Category: Automotive

Contact Information
45210 Towlern Pl. Sterling, VA 20166-250, Sterling, Virginia, United States

Phone number: (703) 404-4386

CarMax Auto Superstore Reviews

R. Odom February 5, 2011
Dishonest employes & Management
About a year ago, Car Max advertised online a 2003 Land Rover for $13, 000. My wife was interested in the vehicle and we went to check it out, by the time we arrived it began to storm and we decided to talk to the sales man about the vehicle, of course we were told that another couple was interested in the Land Rover and they were supposed to arrive in approximately 2 hours. I advised the sales man I would like to test drive the vehicle but with the storm, I wanted to wait until it passed. My wife showed the sales man the online amount for $13, 000 he said it was an error but he would check to see if the manager would honor the quote. He returned and said the manager will honor the $13, 000. We told the sales man we would come back after the storm and test drive the car. An hour later we went back to test drive the car, the sales man said sorry; it was sold to the couple that was interested. After several minutes of arguing, we went to the manager who said nothing they can do. When we got home, my wife went online and the same Land Rover, model# and stock# was for sale, this time the online ad was for $15, 600.00. We called and guess what, nothing but runaround. Word of mouth is the best advertisement, and we have nothing good to say about Car Max.

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