carnival cruise fantasy

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Category: Travel

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South Carolina, United States

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carnival cruise fantasy Reviews

sandra abc January 18, 2011
overcharged
when we arrived we went to customer services to load our spending card . my husband put down cash and when we ask about the soda cards we were told we had to go to a bar to do that. so while he was waiting on paper work i went to bar behind us and assumed i had to give cash to load cards there. so i told the girl what i wanted to do and gave her a hundred dollar bill. she took it and ask if i wanted to get mugs also i said yes.she swiped our cards and gave me change back.well when she swiped our cards it took it off the money my husband had just put down. not knowing this at the time and thinking i had paid to load the cards we left. a few days later i went to get a print out and add more money to cards when i noticed the 73.50 off his amount . so i went and got my reciepts and they called a supervisor i had to come back an hour later to confront the lady i paid. she says we dont take cash so i let her know she took mine.. she also denied this i know what i paid her and i do not need carnivals 73.50 i just want what we double paid. they said they we turning it over to a board to decide. i will not ever go on carnival again.i will spend my money some where else. so as of now we paid a total of 157.00 for 8 tyo 10 cokes way to go carnival .

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