I took a crusie on sept.20-27th on the valor ship, and we had purchased express chech out and when we were waiting to get off the ship some lady came up to us and said they couldnt find our luggage that we would have to go to the luggage holding area to find our luggage. So we did and when we could not find it we had asked a lady that worked for carnival and she asked us for our luggage tag numbers and she called someone on the radio and then told us they were already sent to the airport on the express and we told her we were told they couldnt find our luggage to do that and she said well they went to the airport already! So now we land in NY and find that our luggage was not here! we notified the lost luggage at the airport and the crusie lines and everyday they keep lying to me telling me they found luggage that might be mine but they are not aloud to open it to tell me if it is mine that they are sending it to me so i can check to see if it is mine! Well everyday i call them and they tell me its going to be delivered to my house and they track it everyday and say its coming well its 16 days and i still dont have any luggage and they have the balls to keep lying to me !!They have not made one phone call to me i have made them all to them! I would never take carnival again because they cant even reinburse me for the things i had to replace to survive!