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March 1, 2008
Horrible service!
DO NOT GO TO DR. THOMAS L ROBERTS III! I flew to his office for a 3-hour consultation to discuss what I wanted: a very small waist & back with all of the fat transferred to my butt. Dr. Roberts. replied that I would be his best patient so far and for me to gain 15 lbs so that he has enough fat to lipo. At my pre-op appt, I reiterated that I wanted a small waist & back with all of the fat transferred to my butt. I showed him a picture of a female model and explained that I would like her shape. At my 2-month follow-up appt, I spoke about my concerns: a lopsided butt cheek and my stomach and back still appeared too big. He responded that he does not see any problems and for me to lose some weight. At my 7-month follow-up, I wrote a letter explaining my concerns again; a lopsided butt cheek, weight loss of 10 lbs, my stomach as well as back still appeared big. His patient coordinator said that since I was not a "big girl", he went for evenness. Evenness was not what I agreed to. I agreed to contouring with all of the fat being lipod out. He made this decision while I was sedated and did not ask for my permission. I asked several times if he lipod all of the fat & he said yes every time. I was in SC for 14 days recovering and not once was this mentioned. I did not fly from NY to SC for evenness as I could of gotten the same results in NY for less than a quarter of the price of $23k. His response was that I need to do the procedure again and there will be a charge. I informed the patient coordinator that I should not get charged for services that I paid for but were not received. The deformities of my body are becoming very clear: sunken lower back with a gut. Dr R has falsified his claims. Not once did he mention my body frame was a problem. There are several pictures on his site with the same body frame as myself with drastic changes. I am left with a deformed body, no additional funds for a revision, and no apology from Dr R for his unsatisfactory work.
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