I ordered checks online through Carousel. The checks arrived, the routing number and the account number on the checks are correct. I wrote five of these checks, and they are all being returned because the check reader was unable to scan the numbers. I have been told by my credit union that the clarity of the printing is not good enough for machine scanning. I am now not only out the cost of the checks, but am being charged returned check fees as if my checks bounced. I am asking for a full refund, as well as a refund of the returned check fees.

This website advertised the checks I wanted as being on sale. On the final screen the price switched back to the regular, non-sale price. I emailed customer service about it. Their tone was disrepectful. They barely formed complete sentences, super informal. Then they basically called me a liar and said the checks aren't on sale and probably never have been. I'm avoiding them altogether. Someone else notes they have a Better Business Bureau rating of F, so check that out before you buy. Terrible, rude company that seems to not care about its customers.

I ordered two boxes of duplicate checks. The account number on the micro-encoding line is incorrect, the very last number is wrong.
I have eight ouststanding checks. Now, each company payable is charging me a $40 fee. I am responsible for this error but now I am having to pay a heavy price for these checks that cost me $33.00.
I've tried to call but you have to leave message. I've emailed them today but do not think that I will get a response.
Jacquelyn A. Scarborough