I told them they had to install by 8am they said no problem, when they didn't show up I find out they open at 10am. I work nights so I wanted an early install so I can find a baby sitter and get some sleep. When I called to complain my sales man wanted to fight me and called me a lair. After all this was fixed ( I had to change the install date) they did a crappy job. I had to call them to fix it once and it is messed up again. Don't use them at all tell everyone not to use them at all.