CARPET RIGHT
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Category: Home & Garden
Contact Information
Taunton, England|Somerset, United Kingdom
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CARPET RIGHT Reviews
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underhill
April 14, 2011
NO QUALITY OR SERVICE
Last year I bought a new carpet from carpetright, Taunton, however within a short space of time the carpet began to wear.
This is a long story but basically I complained to Carpetright more than two dozen times via letter, email and telephone to the store and Head Office. I have had such little response to this day.
Please if you are thinking of going to Carpetright - DONT.
Their products are below par and their customer service is worse. Just save yourself grief and spend your money on a good product.
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SARAHSMITH
October 13, 2010
SALES PLOY
I was initially draw to the shop as a result of there apparent unbeatable carpet deals. They had many signs stating that prices were reduced by 50% then another 20% as a special offer, l felt sure that l would have had a real bargain should i have chosen to buy a carpet from CARPET RIGHT. However on attending the store the sales person quoted me on a carpet l liked, with all the accessories l required, the quotes appeared to be a real bargain.
However when shopping the next day with my mum who suggested we should visit our local carpet shop to compare prices... As a result of CARPET RIGHT i was sure they could not match or compete with up to there claims of up to 70% or 80%. I was very pleasantly surprised that the sales person in our local carpet shop took time to establish what my needs were for carpet and the price they gave me was in fact lower than CARPET RIGHT and the product was IN FACT THE SAME! CARPET RIGHT were offering at a much higher RRP and l feel that this was a highly over inflated original price purely for the sake of sales purposes.
I DO NOT BELIVE THAT CARPET RIGHT GIVE AWAY 50% NOR 70% OF THERE BUSINESS EVER... THIS APPEARS TO BE JUST A SALES PLOY.
Please shop around I'm so pleased i did! just get a quote, you may be pleasantly surprised
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SARAHSMITH
October 13, 2010
SALES PLOY
I was initially draw to the shop as a result of there apparent unbeatable carpet deals. They had many signs stating that prices were reduced by 50% then another 20% as a special offer, l felt sure that l would have had a real bargain should i have chosen to buy a carpet from CARPET RIGHT. However on attending the store the sales person quoted me on a carpet l liked, with all the accessories l required, the quotes appeared to be a real bargain.
However when shopping the next day with my mum who suggested we should visit our local carpet shop to compare prices... As a result of CARPET RIGHT i was sure they could not match or compete with up to there claims of up to 70% or 80%. I was very pleasantly surprised that the sales person in our local carpet shop took time to establish what my needs were for carpet and the price they gave me was in fact lower than CARPET RIGHT and the product was IN FACT THE SAME! CARPET RIGHT were offering at a much higher RRP and l feel that this was a highly over inflated original price purely for the sake of sales purposes.
I DO NOT BELIVE THAT CARPET RIGHT GIVE AWAY 50% NOR 70% OF THERE BUSINESS EVER... THIS APPEARS TO BE JUST A SALES PLOY.
Please shop around I'm so pleased i did! just get a quote, you may be pleasantly surprised
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