I have purchased AC Carrier Split, 1.0 Ton Dura cool on dt.16.05.2007 from Rathna Cools Pvt Ltd. T.Nagar, Chennai-17. Company person said tomorrow delivery and day after tomorrow installation persons come over there. Subsequently 18.05.07 three person came late night and they are not interested to fix properly as per our request safe place, and they are told tomorrow we will come for installation. Till time no body come even I have so many times contacted over mobile to Mr.Ajay who is incharge for installtion his mobile no.9940022285. Yesterday night ie.19.05.07 I spoke to Ajay through his colleague Mr. Lokesh (9940079147) that time Mr. Ajay spoke to me I will send person for installation today night otherwise tomorrow positively (20.05.07). He never called up till time even I try so many time over his mobile.

We are totally fed up why purchased Carrier Split A/c while summer season. Past 04 days A/c unit with my home only without installation. Otherwise at least they would tell initially installation part you can do out side also. At this time we are totally unhappy with Carrier installation.