So they advertise that they'll match any price on their website (albeit with the usual small print).

I found an online retailer that was selling a Pioneer 10 inch low profile subwoofer far below the Cartoys online price. It met all the criteria...authorized dealer, blah blah. So I completed the online form and sent it off. No reply. I repeat the procedure two weeks later (same product)...no reply.
I eventually sent them an email b/c I was at least expecting some lame ass excuse from them to not match the price.
Guess what? Three weeks later...NO REPLY!
They suck ass.