Cartus Relocation

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Category: Business & Finances

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United States

Cartus Relocation Reviews

Southern Comfort November 19, 2010
Don't Trust Them
I am a real estate agent in a mid-sized southern city. I have been working directly with a client for over 4 months who was being considered for a position with a large international company with a facility located in my market area. The company uses Cartus as their relocation firm. I had been introduced to my client through an acquaintance employed by the company.

When the employment decision was finalized my client called me to set up a schedule for starting to look at homes. While on the phone with my client I received a call from a Cartus representative who left me a voice mail stating I would have to register with them to assist my client. Oh, they also wanted me to agree to pay them a 37.5% fee as a condition of registering. I told them I wanted to check with my client's employer to confirm what they were telling me before registering.

Long story short - the employer informed me there was no requirement to register with Cartus to assist one of their transferring employees, nor was there any requirement to pay them any registration fee. A subsequent discussion with Cartus revealed the 37.5% fee they wanted me to hurry up and agree to was actually a overly generous referral fee for a client referral they did not give me.

Watch these shysters. They will do or say anything to generate income for themselves, even when they have provided no services to warrant a fee.
Judy October 11, 2010
Don't buy from them
I recently bought a house through Cartus Relocation and my experience could not have been worse. This is in Connecticut where Cartus is headquartered. I had a pre-agreement with the seller and things were smooth. The seller was relocating through Cartus and they started dealing with the property. They are a mess. The will not provide paperwork on time, will ask for changes to wordings of the contract and then sign the incorrect version of the document - the one they did not want to sign! They will not keep any requests or look in to any issues that you might have. The seller was also equally horrible. Did not fix any of the inspection issues and had offered some cheap credit. At closing, Cartus attorney had a huge attitude. I cannot think what would prompt any seller to be unnecessarily so aggressive. I did not think buying a house could have been such a horrible experience. Stay away if you see Cartus on the property listing. They are a rip off and unless the house if worth all the pains, stay away.

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