I have been dealing with this company since about October now. They took unauthorized funds out of my bank account and I have been fighting with them ever since to get it back. Finally in December they said they would give me a refund and it would be in there within 24-48 hours. So, when it wasn't in there I called them back to complain they then said that they supposedly told me that they had told me that it was going to be within 10-14 business days. Well, that went by and I called them back again, the assholes then said that they don't count the weekends or the holidays, and to give it a few more days. So, today (1-9-09) I called back and the stupid bitch tells me that she told me that they are not open weekends or the holiday season from the 25th-the 2nd. That's when I really went off on her and let her have it...and all this time I have been consulting a lawyer and getting legal advice and getting ready to sue the shit out of this company. Because they told me that they were not going to cover any of my overdraft fees or anything that happened on my account because of them...they would only cover the $29.99 that they took out without permission. Which I really think is bullshit and I hung up on them today. I am soooo sick of dealing with non-english speaking individuals and people that just don't give a shit about other people's lives and what happens to them.