I sent 15 pieces of 10-14K jewlery to this company advertising on TV that they were paying up to 30% more for the month of December for your gold.I was rings, earrings, necklaces . WHAT A RIPE OFF.My jewlery weight was 6.9 and what I received was a 5.18 dollar check.I had 8 days from the date on the check not except the check.I received this check 1 day before dead line so I call and told them I would be mailing the check back.I was told they need to receive the check by morning or my gold would be melted.There was NO way I could get it there it was already after 5:00pm my time.I told them that there letter states that I could call and notify them if I couldn't get the check back to them in time and they would pull it so it wouldn't be melted.Thats NOT what I was told on the phone. These people need to be STOPPED. I live on about 1, 100 dollars a month and pay rent and they take advange of us. I wish I had read this complaints for I mailed them my gold, that I had stock paled over 35 years. BEWARE

I have sent my old jewelry/gold/custom to this company for over a month ago. At the same time, I sent some to Cash 4 Gold, too. The latter have responded 2 weeks ago and I have received a check. I have not received anything (not a letter)from Cash Your Gold Now at all. When I "finally" got in touch with them, I was advised that the items I've sent were not worth it and they already been melted. I had a note that if they are not valuable, I need them back for "sentimental value". I was told that they sent me a letter saying that they were not vauable but then again, they already "melted" my jewelry items. This letter they were talking about never came to me. I need to know how they can get away with this! It's not clear on their policy / gurantee that they keep your items anyway no matter what. I don't know what to do and who to go to with this problem. Maybe "somebody" can help!