thank you justin, your help is very much appreciated, we are a family just trying to get by, i recenly lost my job and trying to give my children a good x-mas.i had to go through my jewlry box, every lil bit helps.thank you again for your help.merry x-mas to you and yours.ANNA
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From: "
[email protected]" <
[email protected]>
To:
[email protected]
Sent: Wednesday, December 10, 2008 8:21:50 AM
Subject: RE: Cash4Gold (Email Case#255423)
Anna,
Thank you very much for your reply. I do apologize that we no longer have access to return your material. I have taken your invoice and emails to my manager and he has authorized me to meet your minimum required payment 60.00 for your package, given the situation. Please confirm and we will mail this payment out to you as soon as possible.
Thank You
Justin N.
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From: anna castillo [mailto:
[email protected]]
Sent: Wednesday, December 10, 2008 10:47 AM
To:
[email protected]
Subject: Re: Cash4Gold (Email Case#255423)
i was more interested in the ring it self, the gold one withe the diamond, i was offered 60.00. thanks
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From: "
[email protected]" <
[email protected]>
To:
[email protected]
Sent: Wednesday, December 10, 2008 7:43:49 AM
Subject: RE: Cash4Gold (Email Case#255423)
Anna,
I apologize but from the time of our first contact I was unable to retrieve your items for return to you. If you don’t mind me asking how much were you expecting to receive when you sent your package off to us?
Thank You
Justin n.
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From: anna castillo [mailto:
[email protected]]
Sent: Wednesday, December 10, 2008 10:11 AM
To:
[email protected]
Subject: Re: Cash4Gold (Email Case#255423)
please send items back.thank you.
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From: "
[email protected]" <
[email protected]>
To:
[email protected]
Sent: Wednesday, December 10, 2008 6:31:47 AM
Subject: RE: Cash4Gold (Email Case#255423)
Anna,
Accounts payable has your reissue request. We did receive 3 DWT of 14K, 2.7 DWT of 10K and 24.1 DWT of sterling silver. We were able to pay out 19.65 for your total package.
Thank you
Justin N.
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From: anna castillo [mailto:
[email protected]]
Sent: Tuesday, December 09, 2008 12:31 PM
To:
[email protected]
Subject: Re: Cash4Gold (Email Case#255423)
HELLO JASON, I HAVE NOT YET RECIEVED A CHECK STATEMENT.CASE #(255423) IF FOR ANY REASON I DONT THINK THE AMOUNT IS FAIR AND WANT MY ITEMS RETURNED, ARE THESE ITEMS STILL AVAILABLE?, ITS BEEN A MONTH THANK YOU.
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From: "
[email protected]" <
[email protected]>
To:
[email protected]
Sent: Saturday, December 6, 2008 12:04:35 PM
Subject: RE: Cash4Gold (Email Case#255423)
Anna,
There is a 15 day hold on check reissues from the date on the check, I can submit to accounts payable to have your payment reissued on 12/9. Please contact me on Tuesday to confirm that you have not received it so that I can proceed with the reissue.
Thank You
Justin N.
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From: anna castillo [mailto:
[email protected]]
Sent: Saturday, December 06, 2008 12:59 PM
To:
[email protected]
Subject: Re: Cash4Gold (Email Case#255423)
that is my correct address but it is apartment b, was anything sent back to you?i dont understand i recieved my kit without problem.what happends from this point? thank you, Anna (case #255423)
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From: "
[email protected]" <
[email protected]>
To:
[email protected]
Sent: Friday, December 5, 2008 11:47:24 AM
Subject: Cash4Gold (Email Case#255423)
Anna,
Thank you very much for your email and information so that I can assist you. We did mail your check (check #29238) to you on 11/24, you definitely should have received it by now. Please confirm that our ship to address we have on file for you is