On the 27th day of January, 2009. I sent cash 4 gold, a herringbone 26" men's chain and a 26" women's chain with a "L" charm on it to them. Both items are gold. The men's chain was very heavy. As of this morning they say they have not recieved these items. It has been 9 days. How can they have a high better business rating when they are ripping people off like they are. Both items were worth more than the $100.00 that they had of insurance on the package.

Linda Rackley

A NOTE FROM THE CEO OF CASH4GOLD.COM

Hi, my name is Jeff Aronson. I am the CEO of Cash4Gold.com. I would like to share with you a couple of facts about my company.

This note is in response to a series of false and misleading claims recently published on this website by an anonymous person claiming to be a former employee of Cash4Gold. As you know, anyone can freely and anonymously publish anything on the web, regardless of whether it is true. Fortunately, a reputable company such as Cash4Gold can use that same freedom of expression to relay the truth about our business.

Many people first heard of Cash4Gold when we announced our plan to advertise in the Super Bowl® on NBC.

Cash4Gold.com is a well-established, U.S.-based company with more than 300 employees and literally hundreds of thousands of satisfied customers. We have paid out millions of dollars to regular people all over America in exchange for their valuable gold, platinum and silver items.

At Cash4Gold.com, we are proud of our 100% Satisfaction Guarantee.

Here's how it works. You request our "Refiner's Kit" via the web or by phone. We mail the kit to you, and you use it to pack and send your valuable items to Cash4Gold. We prepay your shipping and insurance. When we receive your items, our experts promptly evaluate them. Then, Cash4Gold mails you a check.

If you are 100% satisfied with the amount of the check, you cash it, and your private, convenient transaction is complete. If you are NOT 100% satisfied with the amount of the check, you have 10 days to notify us. We will promptly return your items (again at our expense) with no questions asked.

The entire Cash4Gold family is committed to helping people in financial need. In these turbulent economic times, we take very seriously the needs of our customers. For many of them, Cash4Gold is the difference between making ends meet and coming up short. We are honored to receive their trust and continued patronage.

If you have any questions about Cash4Gold, please visit our website at Cash4Gold.com, or send an e-mail to [email protected] to reach a member of our Florida-based customer service team.

Thank you very much for your interest in Cash4Gold.com.

Jeff Aronson
CEO, Cash4Gold.com

I sent in several pieces of gold jewelry, which I know for a fact is not junk. I mailed my pack on December 27th, and as of today, January 12th, I still have not received payment. I checked their website everyday for the last week and a half for any information regarding payment, finally on January 10th, I recieve and email from them informing me that they had recieved my pack, and payment was on the way. Bulls--t! I called the customer service dept., and told them that I wanted my items returned to me, and was told that a check was being mailed out to me that same day, (of course), that's still wrong, because I sent them a voided check so that I could have direct deposit. I told the man that, and he told me that either the information from the check had been entered into their system incorrectly, or that they would be paying me less than $25.00 for my items. There website states clearly that payment will be sent within 24 hours of receipt of your items, it does not state that it may take 7-10 business days for them to receive your pack. I'm scared now that I have sent these people my checking account information-GOD I'm stupid!

I sent in some jewelry, some I wasn't to sure about but other jewelry I knew were worth more than $50.00 let's say plus 3 old, old, old watches which were antiques. They sent me a check for $1.74, well to say the least I sent the check back to them along with a request to send those 3 watches back. They called me before Christmas to say they had put the watches back in the mail to me. Well as of this date 1-7-09 I still haven't seen those watches & I do want them back & they should keep their word & send them back to me. I know for a fact that they are worth over $600.00 each. They should be put out of Business because of their Business practices. Thanks. Linda Gregory
1615 Old Barn Road
Rocky Mount, NC. 27804-9348

I RECENTLY SENT A FEW PIECES OF COLD AND A STERLING SILVER BRACELET AND ONE PEARL ON DEC.19TH 2008 AND HAVE NOT RECEIVED AND FUNDS FROM CASH4GOLD AND THE ADVERTISEMENT SAYS THEY SEND MONEY WITHIN 24HRS. I AM VERY UPSET TODAYS DATE IT DEC.28TH 2008 I AM GOING TO LET EVERYONE KNOW THAT CASH4GOLD HAS A FALSE ADAN LOZOYA VERTISEMENT AND I AM GOING TO PERSUE A LAW SUIT FOR FALSE ADVERTISEMENT.
ADAN L. 310-901-4094