They will always give you a reasonable quote ($100 in my case) and will ALWAYS then offer you $5.

While you can negotiate a better price than $5 with them (I got $90)...why bother?

Do you really want to deal with rip off artists whose whole business is bait and switch? I mean if they give you a run around on the quote like they did to me do you honestly think that they "erase" your personal info like they say they do?

This is not a reputable business. While it is environmentally commendable to recycle your laptop, this is not the outfit to do it with.

Was quoted $40 for HP laptop with bad hard drive. Took 2 weeks to receive their paid shipping box. Took another week after they received it for them to tell me they'd pay $5. No explanation- no offer to return the laptop if I didn't accept $5. They said to call them or respond to the email if any questions. Can't get a real person to respond by email: they want me to call them between 8-4 PST. Stay away from cash4laptops. Have dealt with gazelle.com before- they are a legitimate operation- not cash4laptops.

I received a $50 quote for my 2009 blackberry curve. It was a perfectly functional phone and I figured $50 was easier than hunting down a buyer for what it was really worth (Probably $100).

I sent in the phone in their prepaid envelope and one month later I received a check...for 7 dollars and no written explanation as to why I did not receive full quoted price.