This is the most horrible phone I have ever owned! I have had it replaced twice! It is just a disgrace for a phone. You would think it would be worth a crap for what you pay for it and how good they say it is but in all honesty it isnt worth the time it took me to get it at the store.
Matt

My problems with Casio!!

Casio really sucks!! .. I am still waiting for Mandy or Gus to call me back about my refund ... I had a problem with my Exilim ~EX-S10 camera which I loved ... the camera was not even a year old. Since I lived close to the office I took it in myself and they said they fixed the problem, when I got the camera back it had the same problem, so I took it back again. They replaced it with a reconditioned camera !!! Guess what 3 weeks later there was no image... sent the camera back of course it was now out of warranty, according to them~ lucky me !! They said the camera must have been dropped, which did not happen at all ~~ They offered to fix it or I could do an upgrade~~~ ohhh but I have to pay for it!! ~~~ I said no. I feel I was given a defective camera. They insisted no. Ok I decided to pay for the replacement (UPGRADE!!) camera. Now they no longer have the EX-S10~~ WOW!!~~ what does that tell you ... problems with this camera ... HMMMMMMM, makes you wonder. I am a fair person so I went for the upgrade, ohhhhhhh what a night mare. I put out $298.53 ~~I got the camera December 23 2009, the EX fh 20 ~ utter crap the camera never worked it had problems .. Yes!! you guessed it, it was RECONDITIONED~~~ I drove to the office on December 30th 2009 TO EXCHANGE IT ... Now they said they could not do an exchange ... " Leave it for repair " I told them NO WAY ~I was very disappointed and I wanted a refund I did not want the camera I have just had it with Casio, I really wanted nothing more to do with them or their product, I had just had enough.
I have a lot of patience~ I sat in the lobby for about an hour .. Spoke to 2 people in management names mentioned above and was told the person who approves refunds was out of the office and I would get a call January 2nd 2010. Never got the call.. I called January 7th 2010 was told I would get my refund by January 12th 2010 … called again Jan 21st 2010, call again February 2nd 2010 still no refund ... I have no camera Casio has my money and they are not working with me. I am about to loose it and Casio will be sorry. They have no Idea. I was told Gus would call me Thursday 4th or Friday 5th of last week, of course I got no call. Something has to be done about how Casio treats their customers. I would not recommend Casio cameras to anyone. I want MY MONEY BACK.

4 months ago I purchased a new Casio EX-Z1080 from Amazon.com. Everything was great with it until around Halloween time when I started having problems. Keep in mind I babyed this camera, never dropped or bannged it once, purchased a special, padded hard case for it and it was in like NEW condition with not a scratch on it.

One day I was taking a picture and then switching mode to view and the screen went black and the camera shut off, lens still out. After that the power button was non responsive. I took the battery out and put it back in and at that time, the lens retracted and it came back on.

Now about 2 weeks ago the same exact problem happened, however no matter what I did, the camera would not respond. The lens was out but nothing would happen.

I called Casio customer support and they gave me instructions on sending the camera in for repair under warrenty. I paid out of pocket to have the camera sent to their repair facility. 4 days later I get an e-mail saying it would cost me $140 to repair the camera.

Yep, for a 4 month old camera. I called and the customer service lady told me the technician said there was evidence of the camera being misued or dropped. Which is complete baloney. I never dropped the camera once.

Then she said her supervisor would call me in 24-48 hours to discuss the issue with me and its 4 days later and I never received a call.

Now, I have to pay another $8 for them to send it back to me broken.

I will never ever buy a Casio again and I can't wait to tell everyone I know what a crummy company Casio is.

I was a big fan of G shock and all of their products for many years now.
a few years ago I bought a Mudman "Gaussman AW-570" Analog with the Titanium back plate. i bought the watch at "The G Shock Store" in Manhattan, New York.
I only ever wore G shock watches, the greatest watches ever made, until you send them in!

Recently, I called their Dover, New Jersey location 6/28/06 to have the battery replace in the Gaussman, I asked if the letters on the case could be brightened and maybe the band replaced. The watch only had very little superficial ware, but I loved it, so I wanted it to be perfect. that watch had been all over the world with me always 100% reliable!
The operator said sure send 37.00 dollars , good price reasonable, no problem.
A few weeks later "Dover Casio" sent me a new watch and it was not even a "Mudman Guassman" nor was it Analog. I sent a 350.00 dollar watch and was sent a 50.00 dollar watch I can't wear!
I called and complained and was told "to bad, your watch is gone", I called two, three more times each time the operator didn't know what i was talking about! Finally an operator told me that the "management" had decided I could pick a new watch out, I could only spent up to 225.00 dollars on a new watch. I said my watch was 350.00! Casio New Jersey said take it or leave it. Their were no Mudman for sale in America any more, and the only Anti magnetic watches were under 80.00 dollars and crappy.
I called back two, three more times each time the operator new nothing, I gave them the work number they had on the invoice Finally an operator said we found your watch just send us the watch we sent you and we will replace the battery and band in your Guassman , I was very much relieved. I sent the other watch back and waited 1 month 2 months finally 9/18 /07 I called to complain, what was taking so long.
I was treated very rudely by a "Chuck" I told him 3 months was long enough and I was a little up set he only got ruder and louder. I told him I thought that he was very incompetent, and what was the problem . He said my watch was lost once more and i should call again.
I called the next day, by chance "Chuck" answered again and yelled at me, " you just called yesterday what do you expect !" " Competency I exclaimed!"
Chuck one of the operators really got mad yelling etc, then I received my "Guassman" G shock back 9/23/07 .
Well man it was destroyed the band cut the case looks like it has been threw a grinder and nothing was done, nor was my money refunded the 37.00 dollars for repairs that were never done. I have tried to call and talk to Managers the president in New Jersey location. No one has returned my calls and I have been treated like shit and my property destroyed by Casio's New Jersey incompetent unprofessional employees.
I really don't think I'm being unreasonable, what do you think?
Now i find out that their is a club for "Mudman Guassman" watches people all over the world, and that my 350.00 dollar watch is a collectors item worth maybe 500.00 dollar if it were in (good condition)!!
I really don't think I'm being unreasonable, I have been treated horribly.
What next?

Tommy