THIS COMPANY RAN MY CREDIT CARD 6 TIMES, FIRST TIME IT WAS FOR MY LATE SHIPMENT AND MY SHIPMENT THAT WAS 400.00 OVER CHARGED AT THE TIME OF DELIVERY.

BUT THE SECOND TIME UNDERSTANDABLE IF YOU ARE HAVING A "GLITCH" IN THE SYSTEM FINE BUT 6 TIMES IS OUTRAGEOUS. ALSO, I JUST SHIPPED MY VEHICLE AGAIN AND CONTACTED A DIFFERENT COMPANY AND I EXPLAINED TO THEM WHAT CASTLE LUXURY AUTO DID TO ME THEY TOLD ME THEY USED TO WORK FOR THEM AND LEFT FOR REASONS OF SCAM! HE WAS THE ONE TO LET ME KNOW THERE REAL NAMES WHICH THE MELLOW TONED GIRL VOICE IS SUSAN CASTILLO AND THE MANLY WOMAN VOICE IS LEANNE PAEZ WHICH DOES GO FROM MAN TO WOMAN IN A MATTER OF SECONDS.

HE TOLD ME THAT THE " GLITCH IN THE SYSTEMS " WAS FALSE. THEY MANUALLY PUT IN THE CREDIT CARD NUMBERS. SO THE ONLY GLITCH THERE IS, IS THERE FINGERS TO THE KEYBOARD.

I DO NOT SUGGEST THIS COMPANY TO ANYONE! THEY WILL STEAL YOUR MONEY OVER AND OVER AND OVER AGAIN!

HE ALSO EXPLAINED TO ME THAT THIS COMPANY IS OWNED BY A PERSON, THAT DOES NOT KNOW THEY OWN A COMPANY!
IN SUNBIZ.ORG IT STATES A MANS NAME :: JEAN CHARLES :: WHEN IN ALL REALITY THAT MAN DOES NOT CO-OWN OR HAVE ANY PART OF THIS SCAM OF A COMPANY.

LIGHTING BOLT TRANSPORT IS ALSO OWNED BY THE SAME OWNERS. IF YOU PUT LIENNE PAEZ IN SUN BIZ THE COMPANIES WILL SHOW. THEY OWN THERE OWN TRUCKS NOW, BUT USED OUR MONEY TO BUY THOSE TRUCKS.

AND THERE DRIVERS ARE NOT EVEN REPUTABLE, ONE DRIVER GOT STOPPED FOR DRUNK DRIVING AND THE OTHER ONE WAS HIGH, COKED UP!

PLEASE USE YOUR COMMON SENSE BEFORE CHOOSING THIS COMPANY! UNLESS YOU WANT YOUR CREDIT CARD PROCESSED NUMEROUS AMOUNTS OF TIMES BY A FINGER GLITCH! THANK YOU, IF YOU HAVE ANY FURTHER QUESTION. EMAIL ME AND I WILL BE GLAD TO PROVIDE YOU WITH PAST REFERENCES AND THE OLD CO WORKER, THAT ALSO WORKS FOR AN AMAZING COMPANY! [email protected]

Castle Luxury Auto Shipping Inc. is a professional company with professional people, if you'll do your research you will see that they are at the top of auto shipping. Trust me, you'll have no problems, I recommend them.
I have used Castle Luxury Auto Shipping several times and my cars arrived with no scratches or something missing and I will use them every time I need an auto shipping company because I know the guys will do their job.
Thank you.

I had arranged nearly 3 weeks in advance of a pick up from FL to CA. I explained to the sales rep that I had a narrow window to work within to get my vehicle picked up as I travel out of state for work. The salesman was knowledgable, courteous and professional, and said that wouldn't be a problem, they have a certain list of drivers they use that are dependable and reliable. So, I went ahead with the down payment.
When the day of the transport came, I called to confirm. At that point I was told they didn't have a driver and were working on it and would give me a refund if I liked. I asked if they had known they didn't have a driver, why didn't they tel me a few days in advance? It's now litterally at the last minute in trying to find a transporter. I was transfered to a supervisor, Barbara. She went on to try to arrange some deal which made no sense (the price didn't change, it was just paying the driver the full amount and getting the deposit back). When I stated things just kept getting worse, she said I was a "negative person, don't take it personally". I was offended! I advised I was stating the facts, it had gotten worse, it wasn't personal between her and I. She then proceeded to talk over me stating we are on a recorded line and wasn't going to loose her job because of me. I advised her the recorded line is fine, I am not yelling or swearing or making derogatory remarks. She then said call back when I can speak to her normally and hung up me. Yes, that's right, hung up on me! The picture of unprofessional.
So I called back, a dispatcher rep answered the phone who was polite and courteous and stated the supervisor was out of her office. Go figure. So I asked her to just refund my deposit and I'll find someone else.
Bottom line experience: STAY AWAY FROM THIS COMPANY. PAY A LITTLE MORE IF YOU HAVE TO, THEY ARE NOT WORTH THE LITTLE BIT OF SAVINGS. CUSTOMER SERVICE IS AS WORSE AS POSSIBLE OUTSIDE OF A 3RD WORLD COUNTRY.

I was also informed a day later by the salesperson, I quote "The company is owned by Susan Castillo, and run by Lienne Paez. There is no Barbara, Beth, Sharon, etc. They are all Lienne who is good at changing her voice. They manage to ship about half of the orders that they book. and screw over the rest. They had me convinced that messed up orders were cheerfully refunded. They aren't. They promise refunds in the hopes of dragging things out past the 60 day limit for filing a charge back."

THIS PLACE IS A SCAM!