Castle Used Cars

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Category: Automotive

Contact Information
3111 Automobile Blvd, Silver Spring, Maryland, United States

Castle Used Cars Reviews

tbg22 February 1, 2009
backed out of written sales offer
On Saturday Jan 31, we were looking at a used 2007 Mercedes E350 at Castle used cars in Silver Spring Maryland. The sales manager on duty Andre Turner gave us a signed offer sheet with a price of $25000 and a $1500 trade-in allowance, for a net price of $23500. It was getting late, so we asked if we could come the next day. Andre promised the offer would still be valid. When I came back to complete the deal the next day, the owner refused to honor the offer and wanted $4000 more -- $29000. When I showed the general manager the signed offer sheet and told them I had driven over a half hour to get there, he did not care -- too bad. Gotta love their slogan -- "no Hassle at Castle". I have contacted an attorney to pursue this further. Given Catle managment's attitude, I'm not sure this will lead anywhere good, but I am very angry at how they jerked me around.

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