I had a door to door salesperson come to my house and got the security equipment free. During that visit there was a 36 month contract. He advised me after that contract is done I could cancel. Which I did giving 30 day notice. They now say I have to pay 1 yr of charges because I didn't cancel due to their auto renewal policy which my contract doesn't state. I asked to speak with a supervisor and was told there was not one . The rep then called me back. I called back asking for a supervisor and was eventually transferred. She didn't help at all. I am now getting bills/harrassing calls. I refuse to pay for something that is unethical. I am writing complaints to the BBB, attorney general. This company is shady.