CASTLEROCK SECURITY INC

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Category: Services

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United States

CASTLEROCK SECURITY INC Reviews

Curs55 March 29, 2011

Liars

First, customer service that lies, lies, lies. They will lie about terms of a contract, they will lie that they are looking into a problem, they will lie that they will call you back, they will lie about everything to keep milking money out of people.

Second, we disabled our system over 3 weeks ago and have never received a call that there is a problem with our system. Were they ever monitoring to begin with? Isn't this their job?

How can someone even work for this company? Do you people have no self respect or moral compass? I know times are tight, but really?

william j peters jr September 1, 2010

refusal to cancel services

my contract was up as of 6/30/10 i tried to cancel and they said i had to keep for aanother full year because i didn' t notify them in writing before 6/13/10. the representitive that i talked with on telephone in the month of august 2009 said i only had to call after 6/30/2010 to have account cancelled .