If you ever want to redeem your Asia miles points for a flight, you will definitely have big problems because:

1. Cathay Pacific Loyalthy Programmes LTd. (CPLP), Asia Miles and their partner airlines limit the number of seats available for award travel, anytime they want, at their discretion.

2. Their partners impose BLACKOUT PERIODS.

3. CPLP doesn't guarantee you a seat on their flights (cathay pacific airways) or any of their partner flights to any destination – which basically means that you could have a confirmation number for you booking from Asia miles and go to the check-in counter at the airport the day of your flight and have their partner airline say you don't have a confirmed seat and that Asia miles never confirmed your seat — which is exactly what happened to me.

Here is the fin print from their online members services catalogue:

Sec. 12.2 Members acknowledge that CPA and its Partners reserve the right to limit the number of seats made available for Airline Award Travel at their absolute discretion. In addition, some Partners may impose blackout periods during which Airline Award Travel is not permitted. CPLP does not guarantee that seats will be available for Airline Award Travel on any particular flight and class or to any particular destination on CPA or any Partner airlines.

To sum it up, Asia miles is unreliable and if they screw up, they are not even willing to take the responsibiliy for their fault. This has exactly been my experience with them the past month, and they've even been telling me to call their partner airlines directly and take it up with them, when they were the ones who supposedly booked my flight. It's been non-stop painstaking phone calls, talking to many many representatives, explaining to each and every single one of them the whole scenario repeatedly, and none of them really having any power to do anything and none of which actually call me back. Even their senior representative who promised to call me back, never did.

Asia miles is horrible. I will never be flying with Cathay Pacific again. Their whole rewards program is terrible, unreliable and just just just horrible!