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ren3
April 13, 2011
terrible customer service
I tried ordering 5 identical suits for my bridal party, they informed me they could only make 3, so after being unable to reach them after NUMEROUS emails and phone calls and messages, I simply ordered 2 more different ones. I should have been warned right then and there.
1 month before my wedding, they informed me that my suits would not be delivered in time, but after my wedding because of some delay. I've tried calling them over 20 times, and sent 5 emails and there is still no response from them.
I don't know how the run a business with such horrible customer service. I am out hundreds of dollars with no suits for my bridal party and absolutely no concern or care for their customers.
DO NOT BUY FROM THIS WEBSITE. as tempting and low priced as the products may seem, if there are any issues with their products they simply choose to ignore you. I wish this website would get shut down.
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Annasha
April 8, 2011
Fraud
I ordered 2 suits that when they arrived did not fit, I have been trying for 7 weeks to get my money back and they just send me emails saying ' we will get back to you' in one email they asked me to send them a photo of the suit with a tape measure on it to check if I was lying about the fit !!! I have also tried calling them, but more often that not, no-one answers the phone and there is not the facility to leave a message which i find very suspicious for a company that appears to give such a professinal appearance fromtheir website! You are better off spending slightly more and buying from somewhere else. It is true, they only advertise the positive comments that is why I have found this forum to warn people about them. They are unprofessional and acting illegally at present by witholding my money
Anasha 1 sec ago
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