I used TWICE ccavenue to buy PVR movie tickets from www.pvrcinemas.com site. The transaction was successful from my bank account but failed from ccavenue gateway, so my ticket didn't got booked but a total of 1240 (2*620) rupees was deducted from my account & more impotently, I didn't got any confirmation from either PVR or ccavenue regarding refund of my transactions, they don't have any customer care number/ email to contact on this issue.