I requested the "free" trial offer of the acai berries that was to cost me $4.95 shipping and was charged $44.85 on my VISA. I never agreed to this charge.

Like so, many others, I wanted to lose weight and seen an advertisement that I could lost weight for only $4.95. I order it. But, immediately seen a charge on my bank account not for Apria company but, CCnnutra for $39.95.
After making several attempts to solve the problem including writing to the company with no response, I finally got to talk to a person. I told them the situation and found that they were about to charge me for more products I did not order as well. Well, I told them i never received any of their products and if I did I would be returning them I no longer wanted any of their products. I received their products almost 3 weeks later after that conversation. Yesterday, I was again checking on my bank account and guess what ?? I have been charged again. I tried to call them and after many attempts and hours I finally got a real person. He promptly told me I indeed order the products on 9/28 and that they charged my account for them. I told him I had canceled the order and I was not interested and when I finally received the products I refuse to accept them so, they were return to them. He told me I could not do that, , I would have to open the package and followed the procedure of return..crazy huh? if you accept the package then you accept the charge. He promptly then hung up on me. I tried to call back and still can not get a person...it is a wrap-around message I keep getting.

I notified the bank yesterday, and had my bank card changed. I think I would be safer if I have a new account as well

This experience has made me afraid to make or do anything online anymore. You never know who is a reputable business and who is not.

I ordered the free trial for $4.95 and was charged total $41.85 for other things that were not mentioned. I was charged again this month $39.95. I called because I was outraged and they hung up on me because they said I was "unproffessional". I was simply trying to speak to a supervisor.

Trial offer of $5.95 for their product - instead charged my credit card $44.95

I ordered a Trial bottle of Acai Pure at $4.95 and today discovered a charge of $44 for another. I did not authorize this charge and this kind of deceptive marketing practice should be stopped.


Joy Peterson