Having recieved the FREE cds I decided I didn't want to continue with any more of their products. i cancelled the membership and recieved a email from them confirming this. i have subsequently been charged £37 twice by themfor the FREE CD's.

I have ordered the Bible CD, with which they catch you, (which I never received) but a lot of other stuff on two occasions (two months consecutively, and now, not received yet for a third time which has just been deducted from my banking account) I now instruct you to stop this scamming nonsense with immidiate effect. I have also instructed the Bank to stop all tenders like this in future.

To whom it may be.

I checked my statement of account from Standard Bank & realized that your company have been charging me since 05 March 2011 on some CD Earth software. I had downloaded for free of charge for trial and paid for freight costs.
The charge details from my bank statement was CD Earth 866-74451205261939228 amount deducted was R260.16. Please stop charging & refund my money back to the credit account.

Your immediate attention please.

Best regards

I had received a reply from CD earth, which was totally damn unreasonable

"Dear Jack,

Thank you for contacting us. I deeply apologize for any inconvenience. I have personally been reviewing your account today.

First, your account has been cancelled. You will not receive any more software CDs from the CD Earth Software Library Club.

Second, I want you to be a satisfied customer. Therefore, I will be happy to give you 2 more Software CDs of your choice from our online catalog for FREE. I'll even waive the S&P charges for them. This is a $36 value. It's our way of keeping you a happy customer. So, take a look at our website - www.cdearth.com - and let me know which 2 Software CDs you want me to send you. Again, these 2 CDs are absolutely FREE to make up for any inconvenience.

When you placed the order, you checked a box stating that you read and agreed with the Terms & Conditions listed to the right of the order form. We put that there to make sure all our customers review, understand and agree to all the Terms of the CD Earth Software Library Club before proceeding with the order. The Terms & Conditions of the Software Library Club were also listed on the right side of the confirmation page you probably printed after finishing your order. To reread the information, you can also find all the details on our Terms & Conditions page. Just go to our main website - www.cdearth.com - and look for the Terms & Conditions link at the bottom of the page.

There is additional information on the packing slip you received with your CDs.

Due to the nature of this trial offer, we do not have a refund policy and cannot accept returns after the trial ends. Since you decided to keep the trial Software CDs past the trial period, we conveniently billed your card as you per the Terms & Conditions. The good news is there is nothing to return and the Software CDs are all yours to keep and enjoy.

I hope that helps. Enjoy the software CDs!

Have a great day!

Shelley
CD Earth Customer Service
[email protected]
1-866-789-0369 (US/Canada)
0-808-101-1722 (United Kingdom)
1-800-507-931 (Australia)
1-647-258-8318 (Global)"

I don't remember purchasing anything from CD Earth. I did however accept an offer for free discs a few months ago. Just recently I noticed a debit for the amount of 29.98 and I don't remember giving them any information about my credit card.