Horrible service! I ordered a computer game to be shipped as a gift to a friend overseas and paid for 'express' shipping. Got a confirmation email but then CD Universe decided to hold my order for phone validation of the address WITHOUT INFORMING ME. Found out about this weeks later when I called the friend and discovered he had not received his gift. Called CD Universe and was promised that the item would ship out the next day. THREE WEEKS later it has still not shipped.

It is now a month and a half since I originally placed the order. I give up. I have bought another copy of the game from a different merchant and will never use CD Universe again.