CEC Solutions
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Category: Electronics
Contact Information United States
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CEC Solutions Reviews
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ME or YOU
March 11, 2009
CEC SOLUTIONS/GARBAGE!!
WOW!!! Where do I start!!! when I first heard CEC Solutions on the radio, I though this was going to be HUGE do to fact "the ECONOMY is so screwd up" ...I referred CEC to a few buddies who were having issues and they promptly called to hear the details. All three friends started a contract that day and paid the initial 99.00 deposit and was told they would receive software, mp3, Nav and of course a computer that was to be delivered after 3 consecutive payments. this was March of 2008...and can you believe..only one has been received. One friend particular has gone through hell. He literally had to call over 15 times a week, send letters and emails and yell to get any info. He was given over 10 delivery dates, 5 times he was told they never received paperwork from him and after 7 months in...he was even told his employment wasn't verified so he missed out on all the specials that was offered at that time. And of course...no refunds!!! Actually...in the contract is states that if their were any legit issues due to billing, then a refund would be rewarded!!!hummm... who out there thinks paying for something that was to be received in a matter of weeks...almost a year later...thats a billing issue along with many others! I'm a lawyer and these guys are in for an awakening! Trust me CEC! I have a list of all Managers, and Sales who's had conversations with customers and a lot of recorded conversations that you would be shocked to listen too. You are all accessories...and your business will fall!!! You're rude, unorganized, theives and so heartless. I wonder how you get business being so CRAPPY!!! DONT CALL THIS COMPANY!!!YOU WILL LOOSE MONEY!!!
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mialady23
February 8, 2009
Highway robbery/runaround
I ordered my computer in May of 2008 and did not recieve it until December. This company deducts $99 from my acct bi-weekly. In June, I recieved a letter saying Imy computer would arrive in 4-6 weeks, when that didn't happen they gave me a delivery week for September 29th - October 6th because dell was "backed up" (fyi the computer that arrived was an HP) After getting the runround for another 2 months some guy claiming to be a supervisor said that my shipping was delayed because I work for a bank, thats conflict of interest. he assured me that my computer would arrive by Dec 3rd which was the start date for my online course. Nope, it finally arrived Dec 13. I couldn't stop pymnt and risk ruining my credit so these people toyed with me for months and caused me to do my online courses at a friends house. They even had the nerve to hang up on me when I called in upset and told me they can refuse shipment until the merchandise is paid n full.
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Shrek
February 2, 2009
Unauthorized charges
On June 17, 2008 a friend saw the advertisement for CEC Solutions aka Guaranteed Consumer Funding and knowing I had been basically ripped off 3 times in a year, suggested I give them a call.
I did and spoke with a Rob Boynton, operator # 138. He seemed very genuine and he assured me that if I kept up my end of the agreement that I would have a computer within a month.
On June 21, 2008 I sent the $99.00 down payment and have steadfastly paid $29.99 each week (with the exception of 1 week in September when I was hospitalized and had no income and 1 week in November when my checking account was cleaned out by a scam).
I am a cashier and cannot afford to buy a computer outright and this is the 4th time my hard earned money has been taken and I don't get what I am promised. It is now December 16, 2008 and I have made 21 weekly payments along with the downpayment, totaling $729.76. I have jumped through every hoop they put up and they always give me one more thing I have to do before they will give me a ship date.
When I call I am on hold no less than 20 minutes before even speaking with a representative and they are no longer nice to me. I am given all kinds of excuses (the audit dept is in a morning meeting, the supervisor is away from his desk, etc) as to why I can't get any answers.
From day one I was told NO REFUNDS, so I keep paying the weekly payments(that is taken straight out of my account) hoping that I will get my new computer and afraid to stop paying to just give up that money. Should I stop and just cut my losses? Or continue and pray this won't be just another rip-off? I feel so gullible and dense.
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Lolettia
January 12, 2009
No computer
I started paying for my computer back in March 2008 and I still havnt receive my computer . Everytime I talk to someone after being on hold for up to an hour I always need to send something else now I have to fax them my check studs to show proof of income which I dont understand that because I just about have it payed for.Or it should be payed for now.
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alonzo bass
December 29, 2008
never received product
i sent those people over $1500 and never got anything back, i am still trying to get something out of them, they wont send me nothing is there anyone who can help me? [email protected]
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Janet
December 16, 2008
Non-Compliance of Intent to Deliver
I have recently contacted the BBB about the amout of money(1, 000.00)including the fee, taken from my checking account and the non-compliance of intent to deliver of the computer that was advertise. I am seeking other legal advise and also rewriting the BBB, and the Attorney Generals Office for that state. After submitting the first complaint to the BBB, they responed back with my stopping payment on the account, but it had been 7months of withdrawling of my money and no computer.
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Harwell Paymon Jr.
December 11, 2008
was promised no drafts until signed paper work and voided check
debited my account without my signature and returning of proper paper work and vioded check as was informed and stated on paper work received.tried calling several times only to get recordings
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Kim Brown
December 10, 2008
Paying for a product that I have not received.
I too have been paying for a product since March of 2008, every time I call these people they give me very lame excuses. I was told in July that I would get the shipment the last week of August, it did not ship, I was then told that it was coming in Sept. The next excuse of why it didn't ship was the Stock Market crash. Then I was told it was coming in Oct. I did not receive anything, the next time I called it was supposed to be here 11-26, still NO COMPUTER. I called today 12-10 and was told that my acct. is now inactive because they have not taken a direct deposit since Oct. Of course I was never made aware of this info until I called them and they still have $1, 400.00 of my money and I still have no product. These are the most rudest and un-professional set of people that I have ever dealt with and I cannot believe that I let myself be SNOWED by them.
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Tricie
December 8, 2008
False information
We also have been missed led by this company. We also signed an agreement with this company all the way back in January of this year and we were told that our delivery date wasn't until we made five consecutive payments.We made a hell of a lot more payments than that! Yes, we did miss a few payments I will admit, but we allowed them to take out double payments until we were current and then we were given a delivery date of the first week of June. That never happened and then we were told that since we missed payments it delayed our delivery. O.K. we understood that so we were consecutive for the next 8 weeks and we then called them back fofr a delivery date in which we were given the first week of August. We did recieve a delivery but it was only the printer and haven't recieved a phone call or a computer since. I don't think this company is being honest they get people suckered in with the idea that low-income families can also afford home computers for their kids.I feel the reason this scam was such a success is because computers are needed for our kids education all moms are not stay at home moms we have to work. We don't want our kids to have to go to the library alone the streets are not safe for children after school anymore. While I at work I need to know that my child is at home safe until I return home. CEC is taking advantage of us low income families because of our low credit scores they know every household basically needs a computer and its just not right. Telling us that this will establish credit for us and that it would look good on our credit reports. JUST LIES, LIES AND MORE LIES. Hopefully someone will stop them and possiblly return the THOUSANDS of dollars that they have already stolen from LOW INCOME FAMILIES!!!
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November 9, 2008
Not recieving Merchandise
I started making payments to CEC solutions the second week of Feb 08, after approx 6 to 7 months of continuois phone calls and many calls placed on hold for over 45 min to 90 mins at a time I recieved my computer, also I was told of the Dell corporation having layoffs witch had a impact on my order witch was out of CEC solutions hands, now that I recieved my Computer the Software package, the Digital camera, that I am paying for is on back order and this company has no idea when it will be available. But will continue to take my money . Until they may give me a better answer. I have contacted WQAD (ABC) better buisness bureau, for assistance, because I am fed up with the lies, from the so called supervisors and employes. I have tried to be sensible and discuss these issues with this so called company, Most of the time they wish not to respond.
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