Celcom
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Category: Electronics
Contact Information Malaysia
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Celcom Reviews
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imm ma
October 19, 2010
celcom
celcom always cut my credit untill it become ZERO...what is the problem, yah?
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shaffish
September 28, 2009
Worst Service
I am Shaffiz from malaysia getting pissed off with the Celcom telecommunication provider in Malaysia. I am working abroad and once return back to malaysia I am stil using Celcom cellphone number 019 268 2860 which is has not being reload the airtime for a year. unfortunately once i return back to Malaysia than i reload and i can use it as usual such send a txt and call out but i cannot received any call or txt. I call the the celcom operator than he said my celcom line is in order and everything is activated. but i still cannot use. Today i went to Celcom Branch at Ipoh Green Twon and meet with the service operator name Linda. she mention it that my celcom number is not belong to me and she also mention that my sim card is not my excat number 019 268 2860. once i make a call and show it to her than only she admit tat is my number. than i wait for almost 1 hour and she come back and tell me that the celcom number is not belong to me anymore and the celcom has been recycle the number and someone has been using the number and just regeistered on aug 18, 2009. But why my cellphone stil activate untill now and i can call out as usual eventhough she mention that I am not allow to use this number anymore? is so messy and make the customer like me in the losing part. Instead of their fault to deactivate my simcard. But to whom i need to complain for my rights? I need something back from celcom to pay my morality damages
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Sia
May 22, 2009
Worst Customer Service
I made complains every month for 4 months over their online payment service portal that I could not pay by my credit card since 4 months ago, message shown that it was not a valid bank card issuer. It was ok before this.
What furious me is, the customer service staff don't seem to be able to answer my query and no feedback from them after and no resolution to the portal. In their complain site it shows that my complain is 'resolved'.
I called the same careline again and demand to speak to the manager/superior but the staff keep me on hold for more than 10 min.
Is there a complaint department at celcom at all? This is a crap company.
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