|
pbraach
January 8, 2009
charges
Like many others I orderd the sample product only. There was no mention of future charges. Plus my sample product was damaged. Thanks for having a site to report these scams. P
|
|
|
cathy beckner
January 3, 2009
dont want it. how do i send it back?
received product i didnt ask for and just want to send it back and not receive anymore and of course get my money back.
|
|
|
Terri WIlliams
December 30, 2008
sent unrequested items and charged my credit card
I requested a FREE sample no more, they then sent me more unrequested and charged my ce=redit card. When I tried to telephone them to stop further delivery and charges, I cannot get through
|
|
|
Nadine
December 16, 2008
extra charges
I ordered the free trial, then canceled any further charges or orders; they sent me more, which I returned, but won't quit billing me!! Stay away from this!
|
|
|
Selway
December 15, 2008
Charging account for product not ordered
Like Patricia, I ordered the "sample" for $4.95. I received that. And without ordering any more, I was sent another "sample" and my card was charged $39.95 and then $44.90! It's got to be a scam! I called the "customer service" number and was told "due to the 'popularity' of our product, the wait time is 161 minutes."
|
|
|
ripped off
December 13, 2008
unauthorized charges to credit card
I just read a complaint regarding Celebrity Smile which is exactly my same experience. I felt confident signing up for this trial offer, returned the unused product with a letter asking them to cancel my obligation due to the fact it burned my gums! So far I have been billed two months in a row for product that never reached my mailbox. I too am calling the State of Arizona's attorney general office. This company is a scam because their is no way to contact anyone whether through web site or telephone to resolve this issue.
|
|
|
REBECCA
December 13, 2008
HORIBLE PRODUCT & CS
I DECIDED TO TRY A TRIAL OFFER OF THIS PRODUCT FOR 4.95. I RECIEVED THE TEETH WHITENING PRODUCT IN THE MAIL AND IN VERY SMALL PRINT ON THE CONTAINER IT STATED THAT YOU NEEDED TO APPLY THE PRODUCT AND SMILE FOR 15 MIN. IT ALSO STATED THAT IT MAY CAUSE TOOTH SENSITIVITY.
I CALLED THE COMPAY TO CANCEL ANY FURTHER CHARGES OR FUTHER DISTRIBUTION OF THIS PRODUCT AND SAT ON HOLD FOR 65 MIN BEFORE SPEAKING WITH SOMEONE. THEN I RECIEVED A CHARGE ON MY CREDIT CARD SERVERAL WEEKS LATER ANYWAY, EVEN WHEN THE GIRL I SPOKE WITH AFTER HOLDING FOR 65 MIN CHRISTINA TOLD ME THAT I WOULD NOT RECIEVE ANY ADDITIONAL CHARGES.
SO I CALLED THE CO. BACK TO DISPUTE THE CHARGES THIS TIME SITTING ON HOLD FOR 83 MIN, ONLY TO SPEAK WITH A VERY RUDE INDIVIDUAL WHO HUNG UP ON ME. BEING A DETERMINED LATIN I CALLED BACK AGAIN THIS TIME SITTING ON HOLD FOR 93 MIN AND WAS CONNECTED WITH A MANAGER NAMED TRISH, SHE ALSO WAS VERY RUDE AND ARGUED WITH ME AND FINALLY AGREED TO CREDIT ME ONLY $15. I SENT COMPLAINT EMAILS AND NEVER RECIEVED A RESPONSE. THIS COMPANY IS HORRIBLE AND THE CUSTOMER SERVICE IS GARBAGE. ULTIMATELEY I CALLED MY CREDIT CARD COMPANY AND NOTIFIED THEM OF FRAUDULENT CHARGES AND HAD MY ACCOUNT NUMBER CHANGED. I LEARNED MY LESSON AND WILL NEVER DO BUSINESS WITH THIS TYPE OF RETAILER AGAIN. THIS HAS BEEN THE WORST PURCHASING EXPERIENCE OF MY LIFE.
REBECCA
|
|
|
mary
December 12, 2008
unauthorized charges
I TOO FELL INTO THE TRIAL TRAP, AND ENDED UP WITH UNAUTHORIZED FUTURE PRODUCT AND CHARGES.WAS WILLING TO SUCK UP A MONTHS WORTH OF CHARGES, FOR MY STUPIDITY, BUT THAT WAS 2 MONTHS AGO.CALLED AMERICAN EXPRESS, VERY HELPFUL.STARTED AN INVESTIGATION.WILL REFUND 3 MONTHS OF CHARGES, TIL THEY FIND OUT WHAT IS GOING ON.BE SURE TO CONTACT YOUR CREDIT CARS HOLDER.
|
|
|
KITTY
December 9, 2008
UNABLE TO REACH COMPANY TO STOP PRODUCTS
COMPANY CONTINUES TO SEND PRODUCTS UNORDERED. SCAM!!!PRODUCT USELESS. CANNOT BE REACHED BY TELEPHONE (WAITING TIME 90 MINUTES AND 9 SECONDS) OR EMAIL (WHICH IS IGNORED). NO WAY TO STOP PRODUCT.
|
|
|
michelle romero
December 6, 2008
charges to card
I purchased product for 4.00 then after that paid the 33. for the product then they charged my card a few weeks ago for 44.90 and never gave them authorization to do so and never got a product.
Michelle Romero
361-772-1339
|
