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December 3, 2008
scam
Oder an "trial offer" which become a monthly charge. Would like to cancel but need order number which is almost impossible to obtain. Online site allows canceling if order number is given. Same as online message.
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December 1, 2008
sending product I did not order
Tried to contact them by phone waited 65 min for answer. They keep sending product I did not request.
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December 1, 2008
charged for products I did not order
I ordered 1 celebrity sample for $1.00 plus $4.95 for shipping . They continue to send me orders that I did NOT order and bill me $44.90 a month on my credit card. I have sent product back and they keep sending and charging me. I can not contact the company because they say that the wait is 72 min. or longer. I have stayed on the phone for hours trying and no one ever answers. I called them at 6 am this morning and they have an old message saying they are closed due to the Thanksgiving holiday and will re-open on Friday the 28th. Today is Dec 1 This company is by far a scam
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November 24, 2008
theeth whitener
I am trying to return their product 'celebrity smile' but they make it very difficuct. For all return merchandise they require a delivery confirmation from the shipping provider. And then you need to get a 'return merchandise authorize' numberfrom customer care. I've tried to get in touch with customer care numerous times to get my so called 'return merchandise authorization' number. The number is either busy or you are put on hold for extremely long time. I have yet to get hold of anyone. I have never had a problem returning a legitimate product to a legitmate company.
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November 24, 2008
Unable to
Their company has upto 2 hours wait time. YOU NEVER GET TO TALK TO ANY ONE.
I ordered a Trial and was charged $44.90
I am a widow living on SS and cannot afford this.
Pat Patterson
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October 16, 2008
Overcharged
The first tube was dried out. The charge for 39.95 and charge for 44.90 was never substantiated by an order. Please issue credit for the two not ordered.
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September 29, 2008
Unauthorized Credit Card Charges
I ordered a "free" sample of their product last month, only requirement was to pay the shipping charge. Since then, I've had 2 charges on my current VISA bill from them for 39.95 and 44.90 for nothing I've ordered. These unauthorized bills are plain fraud and theivery! I want to know what to do to stop these criminals from continuing to try to rip off the public at large. This needs to be brought to the attention of a federal agency immediately! I will be contacting my VISA company along with a local news agency!
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September 18, 2008
wanted to try not buy
i just wanted to try then got hit by storm ike lost my house and every thing else never received sample Ty deloris
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