I am so disgusted with this complaint I could throw up. They charged my account $149.95 without authorization. I can't even get anyone to answer the phone or call me back so that I can get this reversed. Couldn't even pay rent after they pulled this move. I hope someone shuts them down, especially since I can't even talk to anyone at the company. Has anyone been able to get their money back? my e-mail is [email protected] if anyone has received a refund will you please e-mail with how you handled it? Thank you

The website tells you that you can buy two teeth whitening products at a very low price.

BUT there is a two weeks trial period and, if you do not cancel within two weeks, your credit card is being charged $54.95.

Instead of putting this information in the main page, the company very shrewdly has hidden it in the "Terms and Condition" section where you will hardly see it unless you go through the whole list.

I requested a refund on the very day they charged my credit card but they refuse to refund the $54.95

Does a get-rich-quickly by deceiving the customers company like this deserve a huge law suit?

You bet your last hard earned dollar they do!

Only wish I had looked at Complaints Board website. This is a scam. I had to call and give my Credit Card # to receive free offer of product + .99 cents shipping. Salesman tried to talk me into membership program. I said no thank you, I just wanted free sample as per ad. He said that was okay and he would see that it was shipped. I received the product sample about 15 days later. 3 days later, I noticed that my bank account was being charged for $149.95 from TeethCelebhelp.com. There is no such email address or Web page. The box the sample came in had no company name, and the packing slip inside had no company name.
When I tried to contact the company, every email address given in ads, etc. produced returned emails saying there is no such email address. I tried calling, and was referred to another phone number. I gave all the information I was asked for, and was told another representative would be in touch. I contacted the bank, and they said to cancel the credit card and apply for a new one, which I did. I contacted the phone number they gave and made my complaint, and was told that I had to email a certain email address which the representative gave so fast, I could not assimilate it. I asked him to go slower, and finally got it right. I again sent my complaint emails to the new address. They replied that I was bound by the rules as stated in the ad. I pulled up the ad again and saw nothing, until I finally noticed in very small letters at the end of 4 pages of advertizing an item marked Contact us/Offer terms and conditions, etc. Looking at the ad, you would never notice this tiny item. Well, my credit card is cancelled, my bank account is $149.99 lower, and all I received is a tiny sample small than the thickness of a pencil. Don't be scammed! This is a first class scam, and I believe that two companies are in it together. A warning. Blessings.

I got charged for the product for $149.95 the day I received the product. I did not even get to try it yet. I did not authorize any $149.95 to be charged to my credit card. I tried to talk to customer service and they said there was nothing they could do. I told her she should be ashame to work for a company that rips people off so badly! I am calling my bank in the morning to dispute it. I found out tonight you can not dispute it while it is pending it has to post to your account . I will be overdrawn because I had not planned on this. SCAM.SCAM.SCAM.

Ordered free trial of Celebrity teeth product on 1/19/10, trial period was for 14 days from day you ordered. On 1/28/10 they charged my credit card 149.95, ten days from day I ordered. Today I called company and they informed me that the 149.95 was yearly membership fee that entitled me to order my monthly supply of Celebrity product for a mere 12.95 per month. I told them my trial period wasn't up when they charged my card and I wanted a refund. I was told all I could do at that number was cancel, and that I'd have to complain at this website. I have cancelled today the 14th day of my trial period. I should get my money back, and am pleased to send them back their trial period product which I haven't even had time to try.

1) fraudulent because the 149.95 is not presented clearly on the webpage offering free trial, in fact I still can't find it, and the 14 days from day you order period is sort of a tucked away down at the bottom of page -- after you have filled out their big "COME ON" to try it free. I only saw that when I went back today to review page.

2) fraudulent because they give you no phone number to contact regarding mistakes or complaints, in other words we have your money and you are on your own unless you want a lawyer -- which I'm considering

3) theft because they used my creditcard before the trial period was up, and that is unauthorized.

Proof -- the only reason I was able to know about this before my time period was up was because my credit card company called to verify the charge 149.95 - obviously they're a little aware of this kind of scam. Otherwise I wouldn't have found out until way past my deadline - it would have been on next month's charge.

Please do something about this. It is people like this that make you afraid to buy on line.

Thank You, Maureen McConnell 917-733-8412, [email protected]