Finally received my money back. What a problem. The funds are in my account and i hope they will stay there. Odly enough, i received another package from them even after receiving an e-mail fom them telling me that they will stop any future delivery's of product.

Beware to all.

To Whom it May Concern,

I feel I was misled and deceived by the advertisement when I clicked on Celeb White to receive for only $3.95 a teeth whitening kit. I used a promotional code from an article that was on the internet bragging about the results. This form of advertising is deliberate and intentional misrepresentation! Which had me thinking that I was getting a great deal, almost too good to be true. WELL IT CERTAINLY WAS TOO GOOD TO BE TRUE! Therefore, I am requesting a full refund of the $149.95

If I don’t receive a refund I will contact the Better Business Bureau and I will also contact the Federal Trade Commission and lodge my complaint. I have plenty of time to lodge these complaints. All I am asking, is for the $149.95 to be returned to me or I will do everything in my power to get my money back by contacting the BBB and FTC.

I have never felt so violated and taken advantage of.

Please send a refund check to: Last 4 digits of credit card- 8146


I would like to be treated the same as Suzanne(see below) and receive a full refund.

24 days ago by Suzanne2010 0 Votes


I got a refund. I suggest that if you are having difficulty with the call center people in getting a refund, just complain to the FTC and Better Business Bureau. That worked for me.

COMPANY RESPONSE TO MY COMPLAINT - see below

Thank you for contacting us. This is an automated response confirming the receipt of your ticket. One of our agents will get back to you as soon as possible. For your records, the details of the ticket are listed below. When replying, please make sure that the ticket ID is kept in the subject line to ensure that your replies are tracked appropriately.

Ticket ID: PPR-862905
Subject: Refund Request
Department: Refund Request
Status: Open

You can check the status of or reply to this ticket online at: http://www.productsupport123.com/support/index.php?_m=tickets&_a=viewticket&ticketid=123664
Kind regards,

Product Support 123

I will be contacting the BBB, FTC and the Attorney General...please do the same so we can stop this SCAM!!

THIS COMPANY IS A COMPLETE FRAUD!!! FEEL LIKE YOUR TALKING WITH FOLKS IN INDIA WITH AMERICAN NAMES, THEY TALK IN CIRCLES AND DON'T LET YOU GIVE DETAILS AND THE FACTS!! WAS SUPPOSED TO BE A 14 DAY TRIAL, THEY SAY A 10 DAY TRIAL. HAD TO ALSO CANCEL MY DEBIT CARD!!! NOT HAPPY!! GOING TO FILE A COMPLAINT WITH MY BANK ON THEM AS WELL... THESE PEOPLE NEEDS TO BE STOPPED, WHEN I GAVE NAMES AND WANTED TO GIVE THE CANCELLATION NUMBER THEY SAID I DIDN'T CALL AND DIDN'T EVEN WANT TO CANCELLATION NUMBER.. COMPLETE FRAUD!!!

I ordered a trial product of celebrity white teeth last month. Nowhere was it mentioned while i ordered the product online that i have to call them in 14 days and cancel my subscription. When the product arrived neither was it mentioned in the packet. Now i see a $59 charge on my bank statement. I called their customer service. She was unwilling to give me the phone number of their refund deptt. Instead gave me an email address. I sent them an email but they declined my request . I was late by 5 days they said. This is a scam. Someone should do something about it. I needed that money so i could pay my bills. I am already living paycheck to paycheck.

Celebrity White stole $150 from me. I responded to a TV Guide advertisement for a free sample, gave my card number. After the transaction, the small print says the company will enroll the customer in a program, but we can opt out. For days, no response to phone calls. On February 25, within the opt-out period, I reached a rep and cancelled, was given a cancellation number; the next day I confirmed by e-mail. On March 6, Celebrity White stole $149.95 using my card number. The credit card required I cancel the card, and receive a new one. This means I must contact other vendors with whom I use the card. Celebrity White has ignored all correspondence. This is a major loss of time. I wish I had come to this site before dealing with Celebrity White.
If you are cheated, notify your credit card company. Mine calls this the "call to cancel scam."
Consider reporting Celebrity White to a government website, the Internet Crime Complaint Center (IC3): http://www.ic3.gov/default.aspx.