Ordered the "trial" toothpaste and finally got it 2 weeks later. never opened it. But when I read the fine print about my membership I immediately called to cancel any membership I had. They informed me that I had already passed the 14 days and that my $149.95 fee would not be refunded. At this time I became a little angry about hearing the amount of money they took out of my account without my authorization. I asked to speak to a supervisor and the lady on the phone became very rude and refused to let me speak with a supervisor. I ended up hanging up before the call got any worse. I had my husband call back and we followed the instructions to recieve our refund, we will see if it ever comes. I am sure it is highly unlikely though!
STAY AWAY FROM THIS SCAM!!!

used my credit card without permission

I wanted to try the 99 cent sample of this product.I did and then called to cancell the product within the 14 day trial period.I recieved a cencelation code #930468.Next thing I know they have taken $149.95 out of my bank account! They were NOT autherized to do this.I called them and was told to send an e-mail explaining the problem.I cannot find where to send an e-mail.This is a total rip off! I really need some help.Can someone help me find a form or e-mail address for these jerks.

My name is David S. Dillon, 21 Birch Street, Everett, MA 02149, email [email protected]. I am demanding a refund of the $149.95 charge to my wife's account ending in 4817 for the following reasons: 1) on the website listed above, there is no information regarding membership or additional charges on this website, except for down at the very bottom, in extremely small print, next to the copyright info, which you actually have to open up. This is deceiving to the consumer, and is not a fair practice on the part of Celebrity White Teeth. 2) If there are conditions to this offer, they should be directly on the website and not hidden from the consumer in the copyright information. 3) I am collecting unemployment having been laid off during the recent layoffs this country is experiencing, and would never agree to such terms, had they been laid out in a proper manner. For these three reasons alone, I feel deceived, betrayed and taken advantage of. After calling the number for customer support, all they can do is give me this Complaint Website and hope for the best. This is an unfair practice, and if I am not refunded this money, I will make a complaint to the FBI's Internet Fraud Division. I was also told that the terms are clearly listed on the website which is untrue. Hiding the terms within the copyright info, which actually has to be opened up, is done on purpose so that the consumer is not made aware that they exist. Please return my money as it has caused a hardship on us when we are already in hard times. Sincerely, David S. Dillon

they don't have authority to use credit card