Cell C declaired me dead first without me knowing, but one day i walked in to their stores to upgrade my contract when the lady type in my ID information she looked at me and told me that i am dead on their sistemes. From there Cell C made awhole lot more mistakes but they also put me up at ITC. That i had to find out when i applied for a loan and it was decleind because of Cell C putting me up after i had pay the teir money. I later found out that it is ilegal to declair someone dead whithout a legal deadsertificate from homeaffers and it is also ilegal to put sameone up at ITC without notified them inwritting that they are concidering it. Cell C is trying to sweap all off this under the carpet but i am the one that had all the losse because off all their mistakes. i feel they must at least compensate me for all that they have done to me. but they don't think they have done anything wrong. My name is Chrisna Els And my sel phone number is 0837719684. If any one can help me i will apresiate it because it is slowly destroying my life. I had losses off over R 400 000 because of all the mistakes Cell C has made. My e-mail adress is : [email protected].

On saturday 12 september i was unable to make a call or log on to wap.i then called the call centre the on tuesday a lady assisted me .all she said was there was a general network problem.there was no further information.she never apologise .thats just bad service.

With regard to my previous complaint I am still waiting for Cell C to get back to me. The Lawyers they have put on my back expects payment by the ned of this month and no-one think to think this is importnat except for me. Instead of providing me with the standard 'thank you for your comments' line call me so we can sort this out. I used to be a Cell C fan and right now I aam not, My brother in law has alwo experienced a similar problem with this company. I cannot belive you are still in business.

I am trying to port my number to MTN and was advised by MTN that I need to contact CellC as there is a technical problem on the port. I have phoned the cellc call centre twice this afternoon and have been transferred both times to the MNP department. The problem is that I have been holding on for 2 hours and there is still no answer from the MNP department. This service ***!!!

Further to complaint of Fri 11 September, I was contacted by Thuto who had no details of my contract, so not sure how he was intending to resolve the query. He promised to have the original person responding to the initial August complaint contact me no later than Monday 14 Sept. Have still not been contacted by Cell C.Should Cell C refuse to address and resolve this query I will be placing a stop order on my debit order. When someone with the initiative to resolve this query has been able to credit my account for amounts over charged and submit a correct invoice, I will make payment. So far no-one at Cell C has accepted responsiblity for resolving this. Is management even aware of the appalling customer service the very people they employ to resolve queries is delivering??? Needless to say, I will never be entering into a Cell-C contract again.