in 2008-11-27 i received a3500c sd nokia which i received from above-mention company.the package details of it reads as follows casual chat 100 monthly subs:R99.AFTER RECEIVING THE PHONE my father passed away, then the whole thing affected and frustrated me the whole year, then i discovered that they are deducting an insurance for the phone an amount of R72 UNTIL the contract end in 2010-11-30
but at the beginning of this year the amount R187.90WAS AGAIN DEDUCTED from my account until April month now can you please give my money back .remember in february i did phone you to cancel my agreement with you did said is cancelled but to my surprise it was not mean to be later again i faxed a letter demanding my money back. one lady by the name of MARY told me that i will not get that money back the only thing i said to her answer me by post now i want to know how far are you with my query. my details are as follows MAZIBUKO SEMELA SOLOMON, 6807285711083 AND MY ACCOUNT IS 7911ORDER NUMBER IS CCC6136481 lastly my cellphone number is 0763896927