I ordered a cell phone on the 30th of May, and asked it to be shipped to a relative's address on 2nd day air(UPS). The next day I was told that this could only be done, by contacting my bank and making the shipping address a Temp billing address, or they could ship to my billing address. I decided to ship to my address, and then ship it myself, since it would be quicker. I then got another call to verify my address on the following Monday, which I did. They shipped it and billed my account. On my tracking the device, I notice that Cell Hut sent out an intercept to UPS and they had the phone returned to their location. When I inquired to Cell Hut customer service, after waiting 30 min, I was told the wrong phone had been sent, and another would be shipped on that day, Wed Jun 4th. I continued to check my order, and no new phone was shipped. On Friday, the 6th, I again called and was told that a new phone would not be shipped until the old phone was received. It is now the 9th, the old phone WAS received, and still no new phone. I have sent numerous emails also, in addition to my calls, and none of them have been answered. My current opinion of Cell Hut is electronically unprintable and not considered socially unacceptable in most circles, or a resounding STAY AWAY