On March 21, 2011, I bought a cell phone from Cellification.com that claims the phones are "all brand new" on their website. On approximately April 9, 2011, I received a cell phone that not only showed signs of heavy use, (scratched, buttons worn, etc) but upon checking the phone record there were over 30 hours worth of phone calls on the phone. I tried to contact the company numerous times through their phone service. When I called (1-866-580-2355) I was left on hold for approximately 5 minutes before a message asked me to leave a name and phone and they would call me back. After waiting a few days and calling at least 10 times I gave up. I did not receive original factory packaging with the phone. I purchased a Nokia brand and it came in an AT&T box. My warranty card, instruction booklet and paperwork were not included. The phone did not come with all the factory parts. It should have come with an instruction booklet and a headset.

Cellification is a total SCAM!!! I ordered an iPhone from them over 10 days ago. They charged my card the same day. Nobody picks up the phone, returns phone calls since then! On the fifth day they said they it would ship from CA, although they originally told me it would come from NY. The phone arrived 10 days later and is missing accessories and the charger. The retail box is dirty and ripped. The phone looks refurbished. CELLIFICATION IS THE WORST WEBSITE I EVER SEEN. DON'T BUY FROM THEM IF YOU WANT TO SAVE THE AGGRAVATION!