Cellular-Blowout.com

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Category: Electronics

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United States

Cellular-Blowout.com Reviews

NJ Consumer ripped off November 19, 2010
Non Delivery of Phone
I purchased a LG 8100 phone on 10/31. On 11/1 charged my credit card. On 11/2 received a priority "intent to ship" number. 4 emails and 5 voice mail in past week sent to them and no response from company. Now 11/19 and still no phone and no response.
Mojic October 29, 2010
I got no satisfaction, no phone and i am out 100.00
I have been ripped off - I ordered a phone on feb 13 2009, still have not received it. When you call their numberall you get is a recording telling you to leave e mail. On their website satisfaction is a100% guarentee, I got no satisfaction, no phone and i am out 100.00. This site is a ripoff! Deal with E-Bay or another trusted site.
Sheryl Turner January 20, 2010
double charges on my account
I place an order online for two cell phones totaling $108.83. I was charged $108.83 & $108.75 to my checking account on the same day. The charges are back to back. When I called the co to request a refund, I was directed to customer service where it goes directly to a voicemail that asks you to leave your name & phone #. I did this 4 times in one day. When I finally received a call back from a rep, he asked me what call was for I responded that I was double charged. He did not see this info in fromt of him & asked me to fax a copy to him. I questioned the fact that he did not see it & his response was, "Thanks for calling me a liar" & hung up on me. I have tried to call back several times & left my name & # again & again with no response. I am furious!!! DO NOT BUY FROM THIS COMPANY...THEY ARE SCAMMERS & VERY UNPROFESSIONAL!!!
GadU76 November 30, 2009
Scam
Cellular-blowout is a scam, i made a purchase online and they failed to deliver the items. I canceled the order and they are still holding on to my funds after over 8months. The claims officer has refused to respond to my messages on her extension and thousands of mails. I have already reported to FTC. Who else can i report the issue because i need to bring down that entire organization, they are not consumer centric.

Please don't do business with the organization, they are a big scam.

The website is www.cellular-blowout.com. Lets bring themdown.
SamF54 November 24, 2009
Beware
DO NOT ORDER ANYTHING FROM THIS COMPANY!I ordered a phone from this company on 11/17/09. I received the phone on 11/19/09. On inspecting the cell phone it was two different colors, the back wouldn't stay on, and it is obviously used. I don't think it is even the correct back. According to their site all the phones meet factory specifications. Factory specifications don't include phones pieced together from two or more phones of different colors and pieces that don't fit together. I immediately within one hour of receiving the merchandise used their system to request a return authorization number, RMA#. The next day they sent an email to me with a link that didn't work. I figured out that I can log in to their system by going back to their site. There was a message that they could send me a replacement for the back. I said that I wanted to return it. The next day they said that they don't give refunds and only do exchanges. According to their site, in order to return an item you must contact them within 3 days of receiving it which I did. They are refusing to refund my money. Stay away from them. Be careful or they might send you bad merchandise, and refuse to give you your money back like they did to me.
Angela February 25, 2009
Fraud and cheating
I placed an order since last year 2008 for cellphone totaling near $200.00. The money was deducted from my account the next day. I waited patiently for the cellphone and a week passed by and when I didn't receive it I tried to contact the company through their online customer service email, phone, and mail. Of course I didn't get through.

I went through the attorney general's office in California, since that's where the the purchase was made. I had several communications with the attorney general's office, which led to an employee sending me a total of 2 bounced checks and an unsigned check. Contact was made to the employee twice with no further communication from them till this day.

All the employees and the whole company is a big fraud. They take the money and no products are sent and when a refund is due to the consumer they have nothing to give you but checks that bounce.

**I suggest that everyone that has posted on this website and whoever else will be scammed in the future to file a complaint with the attorney general's office in California so that they can be investigated thoroughly.**
wwhobrey February 24, 2009
Will not ship merch/refused refund
I have emailed, called & left messages on the companies website. However, they still have not refunded my money for an order that was cancelled. I was told the item I ordered was backordered and would ship when it came in, However, I needed the phone soon. So I requested that they cancel the order and refund my money. They said they cancelled my order and a refund would be in my account in 14days max. That wasn't true. Read the web messages below: as of now, cellular-blowout.com will not answer any of my messages, calls or emails, which is basically a refusal to refund my money. Thankfully, I used my banks Visa debit card and have filed a charge dispute with the bank. They will pursue the fraudulent charge made by cellular-blowout.com. Read below:

| Customer Service Text : Red | Your Responses : Green | Log in email [email protected] | Logout |
Post a New Message
(Customer)2008-12-30 20:49:25 >>>>>>> I ordered this on Friday, and I still don't have a tracking information email. When is this going to ship? >>>>>>>(Customer)

2008-12-31 >>>>>>> We are very sorry for the delay of your order. I have called and asked our vendors to put a rush on this order for you. We should be getting the item in a few days and should ship out no later than the end of next week. Please keep me posted and I will be more then happy to assist. Thanks! - [Iwalani] >>>>>>>

(Customer)2009-01-02 21:15:33 >>>>>>> C191423 Please cancel this order & refund my payment. I didn't realize it would take more than a week to even ship. Thank you. >>>>>>>

(Customer)2009-01-06 8:06:57 >>>>>>> Thank you for offering additional FREE items for the inconvenience. I do still wish to cancel this order. I have already ordered from another vendor and they have already shipped the unit. Again, I appreciate the offer, but I do want to cancel this order immediately & recieve a refund. Thanks. >>>>>>>

2009-01-06 >>>>>>> I have canceled your order and sent your information to our Refund Department. Please allow 10-14 business days before you see the refund credited to your account. Let me know if you have any questions. Thanks and have a nice day. - [Iwalani] >>>>>>>

(Customer)2009-02-05 0:41:11 >>>>>>> I still have not gotten a refund for this. Why has this not been refunded? I haven't gotten the item, and i don't want it. i do want my money back though. When will this be refunded? >>>>>>>

(Customer)2009-02-09 15:03:26 >>>>>>> 4 days now and I haven't gotten a reply from you. At this point I'm considering visiting my laywer about this. I expect to be contacted about this by 5pm on Tues, the 10th. If not, I will contact my lawyer to explorer options to pursue this online scam/theft...Will also report to BBB. Thank you. >>>>>>>

2009-02-10 >>>>>>> Hello, I am very sorry but I do not have access to issue a refund for you. The best person to talk to is the credit manager. Her name is Catlyn and she can be reached her at [email protected] - [Armando] >>>>>>>

(Customer)2009-02-11 15:05:57 >>>>>>> Please forward this on to someone that can help me. I'm tired of being run around in circles. I would like the phone number for Catlyn, in the credit dept. I would also like for her to be familiar with my problem before I call her. I do not want to have to explain this again to her. Thank you. >>>>>>>
November 7, 2008
won't refun my money
This is a horrible and deceitful company. I placed an order on 10/28/2008 for a blue razr phone and paid extra for 2-day shipping for a total of $122.85. They keep telling me it will be sent, but I still don't have it. I keep demanding a refund and they won't give me my money back. I have now cancelled my credit card and have the accounting office of my bank going after my money. I have since read of hundreds of complaints about this company. How are they still in business? You cannot get through to a real live talking person on their phone number. When you leave messages, no one ever returns your calls. I am so upset. I have never been scammed before on the internet until now. Buy beward of Wildcat Communication Group or Cellular-Blowout.com.
October 24, 2008
Rip-off!
I purchased a cellphone from there website earlier this year; the product was on back order, but was money was debited from my bank account anyways. I contacted them on their website and they took a while to respond to me, by then I canceled my order after two weeks. After I canceled my order they sent me an email stating they will refund me in full on my next credit card statement, which never happened. I was out nearly $200 and that's a lot to lose with how the economy is going now. What else can I do or is all lost with this.
July 10, 2008
Scam company
I googled "cheap cell phones" and came across this website. I ordered some phones from this company and canceled the order the next day because I found better phones. The online "customer service" said I would get my refund in 10-14 business days, but it's been a month and I still haven't gotten anything back. I tried calling their 800#, but I can't ever talk to an actual person and the recording said they handle all customer service online. Bottom-line is DON'T BUY ANYTHING FROM THIS COMPANY!!!

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