I have emailed, called & left messages on the companies website. However, they still have not refunded my money for an order that was cancelled. I was told the item I ordered was backordered and would ship when it came in, However, I needed the phone soon. So I requested that they cancel the order and refund my money. They said they cancelled my order and a refund would be in my account in 14days max. That wasn't true. Read the web messages below: as of now, cellular-blowout.com will not answer any of my messages, calls or emails, which is basically a refusal to refund my money. Thankfully, I used my banks Visa debit card and have filed a charge dispute with the bank. They will pursue the fraudulent charge made by cellular-blowout.com. Read below:
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(Customer)2008-12-30 20:49:25 >>>>>>> I ordered this on Friday, and I still don't have a tracking information email. When is this going to ship? >>>>>>>(Customer)
2008-12-31 >>>>>>> We are very sorry for the delay of your order. I have called and asked our vendors to put a rush on this order for you. We should be getting the item in a few days and should ship out no later than the end of next week. Please keep me posted and I will be more then happy to assist. Thanks! - [Iwalani] >>>>>>>
(Customer)2009-01-02 21:15:33 >>>>>>> C191423 Please cancel this order & refund my payment. I didn't realize it would take more than a week to even ship. Thank you. >>>>>>>
(Customer)2009-01-06 8:06:57 >>>>>>> Thank you for offering additional FREE items for the inconvenience. I do still wish to cancel this order. I have already ordered from another vendor and they have already shipped the unit. Again, I appreciate the offer, but I do want to cancel this order immediately & recieve a refund. Thanks. >>>>>>>
2009-01-06 >>>>>>> I have canceled your order and sent your information to our Refund Department. Please allow 10-14 business days before you see the refund credited to your account. Let me know if you have any questions. Thanks and have a nice day. - [Iwalani] >>>>>>>
(Customer)2009-02-05 0:41:11 >>>>>>> I still have not gotten a refund for this. Why has this not been refunded? I haven't gotten the item, and i don't want it. i do want my money back though. When will this be refunded? >>>>>>>
(Customer)2009-02-09 15:03:26 >>>>>>> 4 days now and I haven't gotten a reply from you. At this point I'm considering visiting my laywer about this. I expect to be contacted about this by 5pm on Tues, the 10th. If not, I will contact my lawyer to explorer options to pursue this online scam/theft...Will also report to BBB. Thank you. >>>>>>>
2009-02-10 >>>>>>> Hello, I am very sorry but I do not have access to issue a refund for you. The best person to talk to is the credit manager. Her name is Catlyn and she can be reached her at
[email protected] - [Armando] >>>>>>>
(Customer)2009-02-11 15:05:57 >>>>>>> Please forward this on to someone that can help me. I'm tired of being run around in circles. I would like the phone number for Catlyn, in the credit dept. I would also like for her to be familiar with my problem before I call her. I do not want to have to explain this again to her. Thank you. >>>>>>>