- First I paid them with paypal.
- Within a minute, I got an email that someone will contact me within 24 hrs. This quick response gave me the impression that they offer real service.
- 23 hrs later, I got an email from a guy named Logan that he will be manually calculating a code as their system was not able to do it automatically. Asked me to go to a page to provide more details which I did. Said it would take another 24 hrs.
- The next day, another email saying he could not generate the code, and their account team would send me a refund. It would take 7 days.
- We then went out of town (that was the reason we wanted to unlock the phone) and forgot about this transaction.
- When I finally remembered, it was already past the 45 days dispute time limit for paypal.
- I sent them back an email and of course they never replied.
- I went on paypal to file a dispute anyway and they have a message already on the paypal dispute page (like they are well prepared for people filing disputes) threatening that if you file a dispute, you will not get your refund. They ask you to go to their refund page instead.
- I didn't have much hope but used their refund page anyways and it said it would send me refund in 10 min but nothing happened after several days.
- At this point I concluded that this site is a total scam. I finally gave up and considered my money well spent for education.

Save yourselves some troubles and do not use this site. If you did by accident, make sure you file your dispute with paypal within 45 days. As other people have said, they count on people like me who don't have time to keep track of their online transactions.