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From: [email protected] [mailto:[email protected]]
Sent: Monday, June 27, 2011 12:44 PM
To: Howard, Dennis (OAG)
Subject: Re: This is very unprofessional
We tracked your package. Although we do not show receipt we will now follow up on this return and will refund you on your order
Thank You,
www.cellxpo.com
----- Original Message -----
From: Howard, Dennis (OAG)
To: '[email protected]'
Sent: Monday, June 27, 2011 9:07 AM
Subject: RE: This is very unprofessional
There is no lack of communication on my part I sent the merchandise back through USPS service certified return receipt also on the package I wrote your rma number rma064427rk was written on the envelope at the bottom of it. I also e-mailed Cellxpo.com the tracking number 70012510000468970413 which I have as well to track the package along with a contact number which I included again 301 642 6755.
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From: [email protected] [mailto:[email protected]]
Sent: Friday, June 24, 2011 2:07 PM
To: Howard, Dennis (OAG)
Subject: Re: This is very unprofessional
There seems to be a lack of communication in reference to your order. Please note the following.
We have issued you an rma number to return merchandise for refund. Upon receipt we will inspect the unit and issue refund. as of yet we have not received any returns on this order. please advise return tracking info so that we may follow up on your return
Thank You,
www.cellxpo.com
----- Original Message -----
From: Howard, Dennis (OAG)
To: '[email protected]'
Sent: Thursday, June 23, 2011 5:25 PM
Subject: This is very unprofessional
The lack of your response to this matter is very disturbing that your company would go so far as to ignore my e-mails and request for merchandise that I paid for that
Not only did it not work from the of receipted I returned to your company and asked for a replacement or my full refund back. Your company has the tracking
Information which I also have as well to confirm delivery on top of server e-mails that I sent to your if this issue continue to be ignored I will be forced to file a complaint
With the Better Business Bureau about this action. You have my address and e-mail address I expect to hear something within the next 72 hours
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From: [email protected]
To: [email protected]
Subject: RE: This is very unprofessional
Date: Sun, 3 Jul 2011 20:55:31 -0400
To whom it may concern i am receipt of your e-mail thank you for your follow up is this matter i will be looking forward to my refund on this order.
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From: [email protected]
To: [email protected]
Date: Mon, 27 Jun 2011 16:53:27 -0400
Subject: FW: This is very unprofessional
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From: [email protected] [mailto:[email protected]]
Sent: Monday, June 27, 2011 12:44 PM
To: Howard, Dennis (OAG)
Subject: Re: This is very unprofessional
We tracked your package. Although we do not show receipt we will now follow up on this return and will refund you on your order
Thank You,
www.cellxpo.com
----- Original Message -----
From: Howard, Dennis (OAG)
To: '[email protected]'
Sent: Monday, June 27, 2011 9:07 AM
Subject: RE: This is very unprofessional
There is no lack of communication on my part I sent the merchandise back through USPS service certified return receipt also on the package I wrote your rma number rma064427rk was written on the envelope at the bottom of it. I also e-mailed Cellxpo.com the tracking number 70012510000468970413 which I have as well to track the package along with a contact number which I included again 301 642 6755.
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From: [email protected] [mailto:[email protected]]
Sent: Friday, June 24, 2011 2:07 PM
To: Howard, Dennis (OAG)
Subject: Re: This is very unprofessional
There seems to be a lack of communication in reference to your order. Please note the following.
We have issued you an rma number to return merchandise for refund. Upon receipt we will inspect the unit and issue refund. as of yet we have not received any returns on this order. please advise return tracking info so that we may follow up on your return
Thank You,
www.cellxpo.com
----- Original Message -----
From: Howard, Dennis (OAG)
To: '[email protected]'
Sent: Thursday, June 23, 2011 5:25 PM
Subject: This is very unprofessional
The lack of your response to this matter is very disturbing that your company would go so far as to ignore my e-mails and request for merchandise that I paid for that
Not only did it not work from the of receipted I returned to your company and asked for a replacement or my full refund back. Your company has the tracking
Information which I also have as well to confirm delivery on top of server e-mails that I sent to your if this issue continue to be ignored I will be forced to file a complaint
With the Better Business Bureau about this action. You have my address and e-mail address I expect to hear from you within the
next 72 hours.
Office of the Attorney General
Child Support Services Division
Administrative Services
(202) 821-6780
Fax No.: (202) 585-0368