celtrixa

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Category: Business & Finances

Contact Information
Tennessee, United States

celtrixa.com

celtrixa Reviews

stretchmarksarecheaper June 13, 2011
SCAMSCAMSCAM
not only are they thieves, they're cocky thieves. after canceling the shipment, i was still billed not once, not twice, but so far 3 times, before i even caught it and canceled my card. i NEVER even recvd this shipment and the tracking info they gave is bogus. so i paid $180 to get pissed off and the run around!
Deckerala May 23, 2011
Unathorized billing
Signed me up for to different companies (today's escape and privacymatters 1 2 3) without my consent to charge my credit card monthly. I ended up having to cancel my card because in order to cancel my memberships I have to enter in te credit card information.
alaniahearts December 23, 2010
unauthoried charges
I orded celtrixa trail for my streach marks two days ago and i havent receive the product yet and two decutions of $1.95 was charged to my account from SEM FUNSOURCE & SEM VALUE PLUS.

the Terms and Conditions for Celtrixa Risk Free Trial Guarantee

We'll send you 2 bottles of Celtrixa® to try Risk Free for 30 days (a $120 value). If you like your results and want to continue looking younger, you don't have to do anything else. Your credit card will be billed in two payments of $59.95 each, the first payment 30 days after you receive the shipment and the second 30 days later. To ensure you do not run out of Celtrixa® and continue getting improved results, you'll receive a new 60-day supply every 2 months after that as a member of our Celtrixa Beauty Program. Your same credit card provided today will be automatically billed $6.95 shipping and processing for each new shipment plus $59.95 every 30 days. All NJ residents will be charged sales tax. If you're not completely satisfied, simply call Celtrixa® at 866-922-9791 and return your bottles within 30 days of receiving your shipment - even if they are empty - for a full refund of your purchase price less any insurance paid and shipping and processing fees. No hassles. No commitment. The Free MiracleBurn Cream is yours to keep as our gift. As a member of our Celtrixa Beauty Program, you are not obligated to continue. Cancel at any time!!! Please note: The Risk Free is for first time customers only. Customer responsible for return postage.

there terms and conditons did not say my account would be charged for anything else besides the trial of CELTRIXA trail and that $1.99 for shipping and handling.
jikmetcalf December 16, 2010
RIP OFF
I ordered this Hydroxatone Celtrixa Stretchmark Cream product after seeing an add on TV for a free 30 day trial, and was to receive a "FREE" 30 day trial. When I called to place my order, they explained to me that all I had to do was pay $7.95 for the shipping & handling and it would arrive in a few days. Well, it DID arrive and I opened the box to find 3 FULL size jars!

I had a BAD allergic reaction to the cream. When I went to my dermatologist he told me to STOP using it. So I called them up and they told me to return all 3 used & unused bottles and they would stop charging my credit card for future payments.

When I sent back the product threw the post office. I needed to write down this RMA#934905 and write it on the return box under the address, which I did. They also told me to get a tracking number and delivery confirmation form from the post office. I sent the product back before the date they gave me and did everything they told me to do. The post office has delivered and sent me back the signature confirmation paper, so I know that they had received the product back. They are still trying to charge my credit card and when I called their customer service line they claim they have NO record of receiving product in the mail.

I refuse to ever do business with this company AGAIN... THEY ARE COMPLETE SCAM ARTIST.
heatherbirdlady March 12, 2010
SCAM! can't cancel, $60 a month
WATCH OUT! Hydroxatone has done it again! The FREE trial SCAM! They are spamming up tv stations like crazy, plus I've also heard it on the radio. They have launched a full assault on American women, BEWARE!
How the scam works-
Celtrixa, aka hydroxatone (look at the bottom of the bottle near the cap, it says hydroxatone), baits you with the popular free trial scam. you call the number, believing that it is some "special" they are doing to introduce the products. We've all gotten tons of free samples of new products (I myself go to walmart.com/samples every month. this month, crest is giving away free samples of their new 3d white strips. check it out at walmart.com/samples)
Anyhow, they will first talk really fast on the phone. if u listen, ull discover that they are rambling the special terms they hope u dont notice. The terms are this-if you don't return this product 14 days from the day tha you ORDER (not receive), you will be charged $60 relentlessly. They will also sign u up for all sorts of other stuff, baiting u with walmart gift cards, and gas cards (WALMART HAS NOTHING TO DO WITH THIS SCAM! PLEASE, CONTACT WALMART AND LET THEM KNOW CELTRIXA IS SELLING PRODUCTS, PROMISING CARDS FROM WALMART THAT THEY NEVER EVER SEND YOU) turn all these offers down!!!They are only other products they have that they scam u with free trials u cant cancel! They will NOT send u the walmart or the gas cards. Then, even if you do cancel, they will lie and tell u that no more product will be shipped and u wont be billed. TRUST THIS- they will continue to send their sh!t product, charge ur card relentlessly, and refuse to cancel. even if they do stop shipping their product, check out ur statement, u will see that they are STILL charging ur card, and have signed u up for other 'memberships' without ur consent. They will claim that they have no record of cancellation. also, if u do actually send it back in time, they will claim they never received it back, which is also a lie. They will also, unauthorized, send you Miracle burn, and hydroxatone.
Heres what u can do!
Fist, be SURE to record yourself talking to these people. either record phone conversations, and also print out emails of cancellation if u cant get through and tell them that you are canceling any and all memberships u are signed up for. Tell them since they are unreachable on the phone, that by law u can cancel by email. print this out. state the day and time for either way u cancel. hand this to ur bank or credit card comapny immediately! let them know that u have canceled, and this business is conducting business illegally by violated consumer protection laws. by law it states that if they send u more product after cancellation, that u may consider that a gift, and are in no way responsible to ship it back, or pay for it. also, let any collection notices know this as well. it is illegal to collect on canceled merchandise.
also be sure to mail that back as soon as u get it! send it with a tracking number, and also pay the extra to get proof of signature (yes, that means more money for u, but trust me, it is the only way for u to not be charged $60)
Follow these steps immediately. be sure file complaints with the attorney general, the bbb, ftc, and the fbi's online crime website. all of these sites may be able to help u, if uve already beenm scammed multiple times. let them know they are violating consumer protection laws by-disguising a monthly membership as a free sample, thats false advertising, which is illegal. also let them know they continue to try to charge after cancellation, which is in violation of consumer protection laws.
after all of this, please do watch ur statement, and let ur bank know that this company may try to take money from ur account under these additional names:
main company name- urban nutrition llc
hydroxatone/hydroleyes
celtrixa
Longevity
miracle burn
bellaplex
orexia
venacura(scam lotion for vericose veins, does NOT work)
Rest Aid
Be aware, and make your bank aware of these names. any or all of these may be sent to u without consent and ur card charged unauthorized. This is also in violation of consumer protection laws.
youdig December 20, 2009
scam
unauthorized charges to my credit card i wasn't even recieving the product that I was being charged for. Product didn't do what it claimed to do. After contacting the company to complain and having a hard time getting a person on the line to speak with I was told that I could not get a refund that the postal service had delivered the product to my house which was a lie I was out hundreds of dollars . I was told that they would cancel the auto ship and would not be billed again., But the next month I was billed again for a something that I never recieved! This company is a SCAM! Do Not give them your credit card information.

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