I had my mortgage with Taylor Bean and had set up an automatic withdrawl from my checking account in August. Online info said it was confirmed, but nothing was taken out. Then I learned of the bankruptcy and kept trying to get information. Finally received one letter from Cenlar saying use the payment coupon, but there wasn't any payment coupon. I called them repeatedly and asked them to send me the coupon book and instructions on how and where to pay my mortgage - nothing came. I finally got thru to Cenlar and authorized payment for two month to be taken out of checking - asked again for instructions and coupon book - nothing came.
Several months later I accepted an 800 call(usually don't answer toll free numbers or numbers that i don't know - too many scams out there) and they were transferring mortgage to Ocwen because they handled their collections with troubled accounts. I asked again for instructions and payment book and they said they would make a note in my file. I've accepted about 4-5 calls from their account representatives in Mumbai and paid another two month's worth, asked for instructions and coupon book - nothing happens. My mortgage is dated May 29, 2009 and I've received one letter from Cenlar, nothing from Ocwen, and I still don't know how to pay my mortgage. I'm going to have my lawyer get involved before my 700 credit score is down to zero.