Center Point Gas Customer Service

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Category: Home & Garden

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United States

Center Point Gas Customer Service Reviews

Houston March 20, 2009
Gas Reconnection
Center Point Gas Service has the worst Customer of all utility companies I've ever dealt with... !!! I have forgotten to pay the bill and they disconnected the gas service. I paid the bill immediately. However, the next day I was going to get the gas service reconnected they told me a technician will arrive between 9:00am and 7:00pm and that someone must stay home and wait "ALL DAY" because they could not tell me an approximate time of arrival. Since I have to work and I was about 10-15 minutes away to get home I left a phone number for the technician to call me when he was on his way to re-connect the gas. I called 3 times Center Point Customer Service to make sure they have the information and I would get a call from the technician. The technician showed up around 6:00pm and never called the 2nd phone number. I hope I can find another Gas utility company in Houston to change the service. I also have a business account with Center Point Gas which I will also change. If you know of any other Gas utility company in Houston, please advice. I'm also looking at another options like installing a "Califont gas water heater, " which is widely used in Europe and South America. This heater can be connected to a portable gas container and it’s much cheaper that staying obligated to Center Point Gas service. Any thoughts? Thanks!

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