I ordered Acai Power Trial for "FREE" & was only supposed to pay the S&H charges for $4.95. My credit card was charged $44.95 immediately. I called 1-888-692-8352 to cancel my Lifestyle Program & to reimburse the $44.95 charge & was never able to talk with anyone. I sent them an email cancellation but they still send me product that I always return. I finally caught them on the telephone & they denied that they had received my phone calls or my email. American Exprees is withholding payment until the matter is resolved. Sincerely, Sam H. Brown