You order a free supply and only have to pay for shipping but then you get a bill charged to your credit card for the product that is suppose to be a free trial. It's not free and you are mislead about the free product. Sad that businesses have to rely on fraud to sell product that doesn't even work. Any colon cleanse will do the same thing that this product claim to be able to do. Shame on Oprah for recommending this product on her show. Shame on me for being taken by this company. 10.95 for shipping and 15% restocking fee. I understand the shipping fee but I don't understand the restocking unless they have a large number of people who are complaining about this product. Sad, sad way to make money.