Mid Novemer I decided to take advantage of the offer on above website and order a trial size of Acaiberry for $3.95 shipping and Colotox for $1.00
On Monday 12/8/08 I received the colotox along with a bottle of Hoodiawater and Hoodiburst gum which I had not ordered and promptly returned. My November visa statement had a $45.85 charge for the above instead of $1.00 charge.

As for the Acai Berry the $3.95 charge was on Nov. Visa but in December my statement reflected another charge from them of $87.13

I want these charges removed except for the $1.00 and the $3.95 and did not order nor wish to receive more of either of these products. Initial phone calls to your companies were either a busy signal, message box full or unreasonably long wait times.

Joanne B Lawler
5227 Beach River Rd
Windermere, Fl 34786
visa 4181 5/2010

For a FREE 30 day trial I have spent over $80 on products I did not want and shipping of returned merchandise that the company still will not refund. The company keeps emailing me generic responses such as "Our return policy states..." and we should have received the returned product in 30 days.

The fact is, I have followed the return procedures exactly. I obtained an RMA number, mailed product back via First Class mail with confirmation of delivery and I did so within the 30 days. The company still will not refund my account.

Do not buy anything from this company unless you want lots of headaches and an empty account!

called and canceled and also was charged by fit factory their other company. cannot get my money back or get any one on phone 30 to 40 min hold times

I fell for this company's bait and switch because they used Oprah as a testimonial to their product. They also clearly state on their home page of Acai-Pure that a full refund for any reason and no questions asked would be given if I was not satisfied. Nowhere did it even hint that you were automatically signing up for recurring charges. And, it never implies a 15% restocking fee!

You had to click on their 'Terms and Conditions' in small print at very bottom of their webpage. They did not ask you to refer to them before ordering or mention them. Even at that, they do not follow their own 'Terms and Conditions.'

It says your 14-day trial begins when you receive the product. Wrong. It took me 3 weeks to even get it. They say to return unused portion before end of the 14-day trial, but they tell you when you call that they mean it must be in their possession before the end of the 14 days.

Now you tell me...how do you try something to see if it works...and then get it shipped back to them before 14 days are up. That's just for starters.

The real scam is that they charged my credit card before the 14 days I was told I would have after receiving the product. Not only that, they also signed me up for Fit-Factory membership that also billed my credit card for $29.95 and would be a recurring charge.

I never heard of this other company, nor does it mention them anywhere in their Terms and Conditions. So now I have a second company billing my credit card. I called to cancel and report this scam; of course, they said it was in the agreement, which it is not. They said it would take 3 weeks for my bank to put the money back...I told them I didn't use a debit card but a credit card.

You see, I already filed a fraud claim with the credit card company. They have issued me a new card and put a block on the old number. That will stop them from charging me further, even if they won't cancel my fraudulently claimed membership with Fit-Fac or further charges by Nutraceuticals.

I've seen years of reports about this company. I want to know how they stay in business? Where is our Better Business Bureau or our Attorney General? Why is no one shutting them down?

There was unauthorize charges on my credit card for a diet product from Central Coast Nutraceuticals. I was only suppose to be charged for a trial base 4.95 for shipping.


my name is Leticia Bracamontes