They charged my bank account for two orders when I ordered once. It makes me unhappy that they took an extra $107.50 from me when without my permission. I called the company and was on hold for 1 &1/2 hours (90 minutes waiting for there customer service rep but I had to go after that time so I was unable to talk with them. I called again and they said there is a 56 minute waiting time to talk with customer service.